unknown start-up items/executables

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  1. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #11

    If you reinstall, you are best off with Greg's recommendation to download the .iso. Then you get a much cleaner system.

    Reinstalling from the recovery partition may be a tad easier, but you get all that useless stuff again that your OEM figured you should have.
      My Computer


  2. Posts : 135
    Windows 7 Ultimate x64 SP1
    Thread Starter
       #12

    gregrocker said:
    Factory Recovery run from boot is another option which can overcome the infection in most cases. It would be best to have the Recovery Disks as a backup if you can still make them.

    Otherwise here is the latest Official Win7 ISO download for clean reinstall: Win7 Home Premium x64 SP1 English Official ISO download
    Burn to DVD or write to flash stick using Windows 7 USB-DVD Download Too.

    In either case you will need to back up your files externally, and I would scan them with Malwarebytes and your AV after exporting.

    It may be faster to Factory Recover or Clean Reinstall depending upon how many programs need to be reinstalled. Dragging data to external and then back into User Folders after reinstall is fast and easy.
    does "in most cases" means that a reinstall by recovering from post boot option can fail to wipe clean the infections?
      My Computer


  3. Posts : 135
    Windows 7 Ultimate x64 SP1
    Thread Starter
       #13

    gregrocker said:
    Factory Recovery run from boot is another option which can overcome the infection in most cases. It would be best to have the Recovery Disks as a backup if you can still make them.

    Otherwise here is the latest Official Win7 ISO download for clean reinstall: Win7 Home Premium x64 SP1 English Official ISO download
    Burn to DVD or write to flash stick using Windows 7 USB-DVD Download Too.

    In either case you will need to back up your files externally, and I would scan them with Malwarebytes and your AV after exporting.

    It may be faster to Factory Recover or Clean Reinstall depending upon how many programs need to be reinstalled. Dragging data to external and then back into User Folders after reinstall is fast and easy.
    hey Greg,

    will win-to-flash software do the same trick as your link for "USB -DVD Download Tool"? i'm really sure i've tried using it with vista and win7 systems last year only as a try-out on a newly created partition and i believe i still have it in my official laptop. please advise.
      My Computer


  4. Posts : 135
    Windows 7 Ultimate x64 SP1
    Thread Starter
       #14

    whs said:
    If you reinstall, you are best off with Greg's recommendation to download the .iso. Then you get a much cleaner system.

    Reinstalling from the recovery partition may be a tad easier, but you get all that useless stuff again that your OEM figured you should have.
    downloading of the iso has already begun like 5 minutes but just out of curiosity, will this iso require activation after installation is complete?

    i already got a "pirated copy" of vista all and both win7 32 and 64 bit versions but they all need activation so i only used them in the past to play around with dual-booting and creating/deleting partitions.

    please advise.
      My Computer


  5. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #15

    zeamann said:
    whs said:
    If you reinstall, you are best off with Greg's recommendation to download the .iso. Then you get a much cleaner system.

    Reinstalling from the recovery partition may be a tad easier, but you get all that useless stuff again that your OEM figured you should have.
    downloading of the iso has already begun like 5 minutes but just out of curiosity, will this iso require activation after installation is complete?

    i already got a "pirated copy" of vista all and both win7 32 and 64 bit versions but they all need activation so i only used them in the past to play around with dual-booting and creating/deleting partitions.

    please advise.
    Yes it will need activation with your key that is on the COA sticker on your box.
      My Computer


  6. Posts : 135
    Windows 7 Ultimate x64 SP1
    Thread Starter
       #16

    whs said:
    zeamann said:
    whs said:
    If you reinstall, you are best off with Greg's recommendation to download the .iso. Then you get a much cleaner system.

    Reinstalling from the recovery partition may be a tad easier, but you get all that useless stuff again that your OEM figured you should have.
    downloading of the iso has already begun like 5 minutes but just out of curiosity, will this iso require activation after installation is complete?

    i already got a "pirated copy" of vista all and both win7 32 and 64 bit versions but they all need activation so i only used them in the past to play around with dual-booting and creating/deleting partitions.

    please advise.
    Yes it will need activation with your key that is on the COA sticker on your box.
    i think it is better if i purchase a multi-license from MS Web store for both vista and win 7 OSs as I will be a licensed IT specialist on my island in the near future. i believe i could use that iso with a purchased license, right?
      My Computer


  7. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #17

    Yeah, but that would be a waste. The key on your system comes for free.
      My Computer


  8. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #18

    Any Genuine key will activate the iso install as long as it is for a Home Premium edition.
    The Windows DVD to USB tool works perfectly too, it's free why not use it?
      My Computer


  9. Posts : 2,303
    Windows 7 & Windows Vista Ultimate
       #19

    zeamann said:
    if this is were my own PC i could just do what you recommended; so if there is really no way to clean this PC, then i may have to also recommend a clean re-install to the Health Inspector.

    just to prepare myself, will the recovery option during post-boot do the trick or do i need to have an OS disk (cd/dvd) on-hand. it is my understanding that a clean install will mean re-formatting the hdd which will require creation of data backup first. please advise further.

    thanks a lots and God Bless,

    Zeamann.
    Hi, Zeamann.

    My apology for the delay in responding. I've been tied up elsewhere and am just making it to Seven Forums this evening.

    Since this isn't your computer and appears to be a business-owned machine, I would not be willing to take responsibility for assisting in malware removal. In this particular case, with out-dated security software and apparently a driver/service re-adding those entries to start-up, the machine is best off with a clean install.

    In addition, please note that although the software being used is "free", that applies to personal use, not on business-owned machines.

    As to ASC, I suspect that is IOBit's Advanced System Care. I can assure you that a registry cleaner will not be useful in cleaning this machine, particularly, one with a reputation for stealing other vendor's files. Based on IOBit's past practices, I wouldn't run it on my computer. See the following for additional information:
    -- IOBit Steals Malwarebytes' Intellectual Property
    -- IOBit’s Denial of Theft Unconvincing
    -- IOBit Theft Conclusion
      My Computer


  10. Posts : 135
    Windows 7 Ultimate x64 SP1
    Thread Starter
       #20

    Thank you ever so much Corrine for your time to share your most valuable expertise and especially the info about IOBIT's ASC. I've already made a decision about ASC as I read your message but I don't have to let you know as you can guess it correctly.

    I will ask Health Inspector his permission to have his PC system recovered to its factory setting since it is hard to get a OS CD on this island.

    I will now mark this thread as solved.

    Thank you all again for your never-ending commitment to the lesser gifted and God Bless,
      My Computer


 
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