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Windows 7: Laptop is getting stuck on windows welcome screen..

08 Feb 2012   #1
Gene24

Windows 7 home premium
 
 
Laptop is getting stuck on windows welcome screen..

Hello, I have a Levona G570 laptop. Windows is getting stuck on the welcome screen and also when I try booting in safe mode all I get is the safe mode in all 4 corners with a black screen, i can see the cursor also.
I tried doing a startup repair and the first couple times I tried would just keep going for over 5-6 hours, finally it did it again and gave me this error message along with it saying something along the lines of "Windows cannot automattically fix this"

Problem Signature

Problem Event Name" Startup Repair Offline

Problem Signature 01: 6.1.7600.16385

Problem Sig. 02: 6.1.7600.16385

Problem Sig. 03: Unknown

Problem Sig. 04: -1

Problem Sig. 05: System Disk

Problem Sig. 06: 1

Problem Sig. 07: No OS Installed

OS version: 6.1.7601.2.1.0.256.1

Local ID: 1033


Computer was working fine yesterday, shut it down then this happened out of nowhere? Laptop did not come with any Install Disc at all. Thanks for any help.


My System SpecsSystem Spec
08 Feb 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Technical Preview 64-bit 9926 Multiprocessor Free
 
 

Welcome aboard, Gene
First, boot into Advanced Boot Options , and try "Last Known Good Configuration (Advanced)" let us know it it worked.

Do you have a Repair disk, or installer disk ? How have you run the startup repair ? Automatic startup repair cannot recover it sometimes .

If not, download repair disk for your appropriate bits (32 bit or 64 bit)from the link specified in the first post of the thread Win7 Repair Disk Download , Burn the downloaded .iso file to a blank CD, boot from the CD, and run Startup Repair , at least three times, with restarts after each single run. ( Startup Repair - Run 3 Separate Times).

Let us know it it is not booting still now.
My System SpecsSystem Spec
08 Feb 2012   #3
Gene24

Windows 7 home premium
 
 

Hello, thank you. First.. no discs at all.

Just tried to boot into last known good configuration and it takes me right back to the system recovery options with options to run startup repair, system restore (which says there is no restore point but I know I created one), system image recovery, windows memory diag. and command prompt. Which I have tried all options and nothing.
My System SpecsSystem Spec
08 Feb 2012   #4
Gene24

Windows 7 home premium
 
 

Also I do not know how to run startup repair or know if I even have tried it yet, don't know much about computers
My System SpecsSystem Spec
08 Feb 2012   #5
Gene24

Windows 7 home premium
 
 

I can use any computer to burn this disc correct? The one I am on now is running XP, does that matter?
My System SpecsSystem Spec
08 Feb 2012   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Technical Preview 64-bit 9926 Multiprocessor Free
 
 

Nat a matter, burn the iso in XP . Then boot from the CD, and , to know how to run startup repair,
Click Startup Repair .
My System SpecsSystem Spec
08 Feb 2012   #7
Gene24

Windows 7 home premium
 
 

Ok I am an idiot, I do not see anywhere 64 or 32 bit?
My System SpecsSystem Spec
08 Feb 2012   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Technical Preview 64-bit 9926 Multiprocessor Free
 
 

My System SpecsSystem Spec
08 Feb 2012   #9
Gene24

Windows 7 home premium
 
 

??But if I could get to my start menu i would not be here
My System SpecsSystem Spec
08 Feb 2012   #10
Gene24

Windows 7 home premium
 
 

Nevermind, its 64, went to the site I bought it
My System SpecsSystem Spec
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 Laptop is getting stuck on windows welcome screen..




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