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Windows 7: Corrupt Alt-text / Display Driver Issue?

11 Feb 2012   #1
Tink0027

Windows 7 Pro 64bit
 
 
Corrupt Alt-text / Display Driver Issue?

Hi all...my first post and a complete head scratcher...

I have an HP Compaq 8510p Laptop (T7700 2.4Ghz Dual Core, 4MB Ram, with dedicated HD2600 graphic cards. running Windows 7 Pro x64)


When I hover over any of my menu bar icons (e.g. Internet Explorer) the text buble (or Alt-text as it actually is I think) says what I am hovering over in a cream popup.
However, when I hover over the Windows "Logo/Start" icon, the Alt-text is corrupt, so much that you cannot read it at all. All other hovers are perfect as expected i.e. over the system icons etc.

I have also noticed it in MS Office in all applications (I have Office 2007 Pro installed) and in every ribbon, all icon hovers work as they should except when I open the list of font sizes from the drop-down list of values. All Font sizes are displayed in a corrupted/broken fashion, again I cannot read them.

Although I suspect it may be something to do with my ATI graphics driver, I do have the latest version installed.

As said it seems to be localised to those areas and does not seem to be getting worse or better. Totally annoying.
I have used other applications and all seems perfect, including Acrobat, COD Black Ops, Minecraft and Chrome etc.

Therefore I'm completely baffled. Any ideas/suggestions or previous experiences?

Thanks in advance.
Tink


My System SpecsSystem Spec
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12 Feb 2012   #2
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums Tink0027. Just as a start, suggest booting into safe mode and see if you have the same issues there. Also, it will no doubt help if you can post some screen shots of the corrupted hovers.

Safe Mode

Screenshots and Files - Upload and Post in Seven Forums

A Guy
My System SpecsSystem Spec
12 Feb 2012   #3
dreamer

Windows 8 Pro
 
 

Re-installation/reverting back to previous version of display graphics driver might solve the problem.
My System SpecsSystem Spec
.

16 Feb 2012   #4
Tink0027

Windows 7 Pro 64bit
 
 

Thanks both,
I have reverted to the HP stock oem driver and it has solved this issue, however I cannot now play minecraft. It says my drivers aren't up to date.
My driver version is now 8.6.3.2.

I have just installed the first win7 signed driver, 9.1, and it corrupts again...
The only choose I can think of is using an old Vista driver...if they are compatible? and working my way back in time until all is working.
My System SpecsSystem Spec
16 Feb 2012   #5
dreamer

Windows 8 Pro
 
 

Search results for your laptop model returned that it came with windows XP initially and then you upgraded to windows 7.Am i correct??

Did you run the upgrade advisor before upgrading to windows 7.The link is here Download: Windows 7 Upgrade Advisor - Microsoft Download Center - Download Details

Instead of relying on windows update for graphics driver visit HP or ATI site and check if they have windows 7 drivers for your graphics card.
My System SpecsSystem Spec
16 Feb 2012   #6
Tink0027

Windows 7 Pro 64bit
 
 

Yep it was xp originally although there is a build approved for Win7. It was this approved HP driver set from HP that works for windows 7 but not minecraft for example.

Just thought it very wierd that the any.later drivers corrupt the display in only certain places and only in Microsoft software...

In effect it says to me that win7 alt text is not coded uniformly, else why would it only corrupt in the same places all the time? Naive maybe but what else can it be?

Displaying the word "Start" and the office font sizes is not graphically difficult necessarily..
I'll upload a few shots later when back on my desktop..
My System SpecsSystem Spec
16 Feb 2012   #7
dreamer

Windows 8 Pro
 
 

How about visiting the ATI site to check if they have windows 7 compatible graphic drivers for your graphics card.
Do post some screenshots though
My System SpecsSystem Spec
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 Corrupt Alt-text / Display Driver Issue?




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