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HP laptop will turn on, but screen stays blue with moving cursor
I have a HP Pavilion dv6 dv6-3122sa
Windows 7 home premium (64 bit)
I've had it for about 8 months, and then today all of a sunden whilst ~I was browsing the web, it started to freeze and was taking ages to load/ respond to clicks. [I did not install anything today, did not download anything, was not opening an email] I was literally just browsing the web like I always do, and out of no where it started playing up.
Then out of no where, I got a blue screen saying there was an error- if this is the first time I've have received this error just let it restart. And it was the first time, so I did let it restart.
But now it keeps going to a blank screen, it as a blue background picture with white rays and I can move the cursor but nothing happens. In other words The screen background just stays blue with white rays, but I can move the cursor.
Just as soon as it loads up to the screen background that just stays blue with white rays, there is a loading bar on the cursor, followed by a transparent grey pop up box that appears for about a second before vanishing.. then nothing happens. I can move the cursor that is all.
I've tried restarting/ taking the battery out etc no joy..
So I went to start up repair (normaly I would get a wizard that gives me the chance to do a system restore)
Anyway it does the same thing, it takes me to the blue screen,shows a grey transparent popup box for a second before disapearing.
I've tried : Repair Computer
Start in safe mode
Start with last set up that worked
It all does the same thing, it takes me to the blue background picture where I can't do anything.
I've checked the hp box, and all I got with it was a box with my Windows 7 unique id number on, and a manual on the laptop and a booklet with support numbers.
There is no boot up disk, no disk at all that came with it. (I bought it brand new)
Can anybody help me please?