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Windows 7: Boot, Startup Repair issues & call from Pakistan Boiler Room

18 Feb 2012   #11
lehnerus2000

W7 Ultimate SP1, LM18 MATE, W10IP VM, W10 Home, #All 64 bit
 
 
Scam or worse

It's a scam, or worse, a botnet building scheme.

We have had a least 6 calls (from some subcontinental location) claiming that my friend's PC is infected.
They also claimed that his PC contacted MS and that is the reason for their call (i.e. they will fix his PC for a small fee).

How do I know it's a scam?
My friend uses Arch Linux and hasn't used Windows for about 12 years.


My System SpecsSystem Spec
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19 Feb 2012   #12
Fred Garvin

Windows
 
 

That's a pretty weird phone call. I've heard of similar phishing scams, but not when the caller has your info. It sounds like you might be having an update automatically installing which is causing the problem. I would delete all partitions, install Win 7 (make a quick image if you can), then manually install a few updates at a time.

Set Automatic Updates to notify you, but not install automatically. You may have the option set to offer additional updates the same way you receive MS updates. If those are on automatic, they may be installing a device driver that is crashing your system. If you can get a full install working, make a system image of the drive and save it to an external.
My System SpecsSystem Spec
19 Feb 2012   #13
vtm731

Originally Windows 7 Home Premium. Upgraded to Professional
 
 

Appreciate the reply gregrocker. Gotten worse; Wiped HDD clean, single partition unallocated (1397.3 GB) with "!Unable to install to selected location. Error 0x80300001." Message goes on to say "This puter's hardware may not support booting to this disk. Ensure the disk's controller is enabled in the BIOS menu." Feel like I'm going straight backwards.

Also,am in the process of downloading the ISO file and will give go by instructions you passed along. Nothing to lose except more time.

Thanks again, will let you know what happens.
My System SpecsSystem Spec
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19 Feb 2012   #14
gregrocker

 

Try creating a smaller 100gb install partition for install.

Reset the BIOS to defaults. Check in BIOS if EFI is enabled. Set SATA controller to AHCI.

Unplug all other HD's and peripherals to try install.

If this is an EFI mobo you'll need to install 64 bit following these steps: UEFI (Unified Extensible Firmware Interface) - Install Windows 7 with - Windows 7 Forums
My System SpecsSystem Spec
19 Feb 2012   #15
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

You might give these ideas a whirl.
"Windows is unable to install to the selected location. Error: 0x80300001" Can anyone elaborate?

The phone caller may go on to try and get you to install Team Viewer or some other remote access app to "scan" your system. they ask for $40-$100 for their "service" while likely stealing any personal data they can find.

Here's a thread on it: Teamviewer scam - beware
My System SpecsSystem Spec
19 Feb 2012   #16
GEWB

Linux (Mint is primary) / XP, Win7 Home / Win7 Pro, Ultimate / Win8.1 / Win10 archived VM
 
 

Quote   Quote: Originally Posted by vtm731 View Post
Appreciate the reply gregrocker. Gotten worse; Wiped HDD clean, single partition unallocated (1397.3 GB) with "!Unable to install to selected location. Error 0x80300001." Message goes on to say "This puter's hardware may not support booting to this disk. Ensure the disk's controller is enabled in the BIOS menu." Feel like I'm going straight backwards.

Also,am in the process of downloading the ISO file and will give go by instructions you passed along. Nothing to lose except more time.

Thanks again, will let you know what happens.
Did you use the disk manufacturer's utility to wipe the drive? Did you format the MBR area?

Regards,
GEWB
My System SpecsSystem Spec
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 Boot, Startup Repair issues & call from Pakistan Boiler Room




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