| Windows 7: Boot, Startup Repair issues & call from Pakistan Boiler Room |
15 Feb 2012
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#1 | | Originally Windows 7 Home Premium. Upgraded to Professional |
Boot, Startup Repair issues & call from Pakistan Boiler Room ZT desktop used only for Microsoft, Cisco, CompTIA training and flight sim. All up to date, no changes or problems until two days ago; integrated HDMI quits, use XFX 5750 HDMI, re-boot and goes right into Start-up Repair or Start Normally but always goes into Start-up Repair. Hours letting it get to and go through "attempting repairs, repairing disk errors, could take over an hour".
Two days after it started, yesterday, a call from "UNKNOWN CALLER". Won't go into all the details but it was obviously overseas, a boiler room with multiple scams going, and was going to hang up immediately when he proceeded to tell me my version of 7, the problem I was having, the dropped my name and obviously had my phone number... long story longer; he said for a "one time registration fee, he'd fix my machine". I told him I wasn't paying him anything, hung up....
Still trying to salvage my box, really don't want to do a clean install. Wondering if anyone else has had this problem, been contacted by South Asian-type people trying to scam others after poisoning machines? And if so, any luck repairing this short of clean install?
Religious about updates, patches, security and have four machines total, this is only Windows 7, never any problems with other 3. Welcome ANY thoughts. Thanks. | My System Specs |
| System Manufacturer/Model Number ZT Affinity 7351Xa OS Originally Windows 7 Home Premium. Upgraded to Professional CPU AMD 64Bit Phenom II Motherboard MS-7596 Memory 8GB DDR3 SDRAM Graphics Card Original ATI Radeon HD 3000 Now XFX Radeon HD 5770 Sound Card 8 Channel Integrated W/Jack Sensing Monitor(s) Displays ViewSonic VX2439WM 24 IN Full HD HDMI w/SRS Sound Keyboard ZT Desktop Keyboard Mouse Microsoft Optical 3000 PSU 750 Watt Hard Drives 1.5 TB 7,200 RPM SATA Internet Speed 10/100/1000 Gigabit Ethernet LAN Other Info Purchased 2/5/10. Originally Windows Home Premium. Upgraded to Professional 5/1/11. Only used for Microsoft, CompTIA, Cisco Training & Flight Simulation. |
15 Feb 2012
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#2 | | Win7 x 6 PC's California, Florida, Boston |
Starting with disinfection, work through steps here: Windows 7 fails to boot
Is it possible your manufacturer might have sold registration/warranty info to 3rd party service providers whose call was a coincidence? I have read that it is best not to register for this reason, since your warranty is good whether or not you register and often will start it's countdown only after your first Support call. | My System Specs | | |
15 Feb 2012
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#3 | | Originally Windows 7 Home Premium. Upgraded to Professional |
Thanks for the reply. Not sure, but could be a possibility Mfr did sell my info, but not convinced cuz I upgraded from H.P. to Professional (and they knew it) through Amazon and didn't register it so unless Amazon gave out my info, this was more sinister than that. I could barely understand a word ANY of them said, and I was handed off five times "to my supaviza" who tried to take it further. And the one common line from each was "you have corrupted files but we can fix it for you." But when I pressed for specifics about which files where, that's when it became even harder to understand what they were saying.
I'll keep working at it, try anything at this point. Appreciate the help. | My System Specs | | System Manufacturer/Model Number ZT Affinity 7351Xa OS Originally Windows 7 Home Premium. Upgraded to Professional CPU AMD 64Bit Phenom II Motherboard MS-7596 Memory 8GB DDR3 SDRAM Graphics Card Original ATI Radeon HD 3000 Now XFX Radeon HD 5770 Sound Card 8 Channel Integrated W/Jack Sensing Monitor(s) Displays ViewSonic VX2439WM 24 IN Full HD HDMI w/SRS Sound Keyboard ZT Desktop Keyboard Mouse Microsoft Optical 3000 PSU 750 Watt Hard Drives 1.5 TB 7,200 RPM SATA Internet Speed 10/100/1000 Gigabit Ethernet LAN Other Info Purchased 2/5/10. Originally Windows Home Premium. Upgraded to Professional 5/1/11. Only used for Microsoft, CompTIA, Cisco Training & Flight Simulation. |
15 Feb 2012
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#4 | | MS Windows 7 Ultimate 64-bit SP1 Somewhere in the middle of Desert :-) |
Next time when a call like that comes, just hang the phone.
Have a good anti-virus product and a good firewall. | My System Specs | | System Manufacturer/Model Number Toshiba Satellite P775-S7232 OS MS Windows 7 Ultimate 64-bit SP1 CPU i5-2410M 2.3GHz (2.9GHz Turbo-Boost) Sandy Bridge 32nm Motherboard Toshiba PHRAA ver. PSBY1U-00F003 Memory 4GB+4GB Samsung DDR3 PC3-10700 (1333 MHz) Graphics Card Video Intel(R) HD Graphics Family, 1696MB available memory Sound Card Realtek High Definition Audio version=6.0.1.6323 Monitor(s) Displays 17.3 " Trubrite TFT LCD, LED Backlit Screen Resolution 1600x900 32 bit, Native support for 720P content Keyboard Premium Raised Tile keyboard Mouse Logitech M215 wireless mouse PSU Toshiba AC/DC Adapter Case Notebook Cooling Built-in Fan Hard Drives TOSHIBA MK6476GSXN
580.614 [GB] partitioned C: 80GB and D: 500GB with hidden recovery partitons.
Spare bay for 2nd HDD but no SATA connector :-( Internet Speed Not fast enough Other Info Built-in Harman Kardon speakers with Dolby Advanced Audio, Waves MaxxAudio® 3. HDMI, 1xUSB3+3xUSB2 ports, WebCam, Battery life 4hrs 11mins, 4GB Readyboost SDHC card, WD My Book Essential Ext HDDs 2 TB, 2x1TB, My Passport SE 1TB and WDTV 1st Gen for Multimedia playing on a Sony Wega 32" LCD.
Recent addition to my toys are Asus Transformer Pad TF300T with 32GB onboard sd card + 32GB microsd card. |
18 Feb 2012
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#5 | | Originally Windows 7 Home Premium. Upgraded to Professional |
Startup Repair - Follow-up Have and have had both good antivirus and firewall. Kept it very tight. Did a clean install, antivirus first w/updates, firewall, windows update overnight. Rebooted the next a.m. and went right to Start-up Repair and same grief.
Completely baffled and not sure I want to proceed with another install unless I know it's not going to be a waste of time.
Thanks | My System Specs | | System Manufacturer/Model Number ZT Affinity 7351Xa OS Originally Windows 7 Home Premium. Upgraded to Professional CPU AMD 64Bit Phenom II Motherboard MS-7596 Memory 8GB DDR3 SDRAM Graphics Card Original ATI Radeon HD 3000 Now XFX Radeon HD 5770 Sound Card 8 Channel Integrated W/Jack Sensing Monitor(s) Displays ViewSonic VX2439WM 24 IN Full HD HDMI w/SRS Sound Keyboard ZT Desktop Keyboard Mouse Microsoft Optical 3000 PSU 750 Watt Hard Drives 1.5 TB 7,200 RPM SATA Internet Speed 10/100/1000 Gigabit Ethernet LAN Other Info Purchased 2/5/10. Originally Windows Home Premium. Upgraded to Professional 5/1/11. Only used for Microsoft, CompTIA, Cisco Training & Flight Simulation. |
18 Feb 2012
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#6 | | Windows 7 Ultimate 64-bit SP1 New Jersey |
A call FROM a support technician ( or whatever they are ) IS HIGHLY UNUSUAL in my opinion. What exactly are you using to repair, reinstall with ? A recovery partition ? I think using an ISO with your key will solve your problems. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Custom Built by Me ! OS Windows 7 Ultimate 64-bit SP1 CPU Intel Core i5 3570k @ 4.0 GHz Motherboard MSI Z77A-G45 Memory 16GB Corsair Vengeance @ 1600 MHz 10-10-10-27 Graphics Card MSI GTX660 Twin Frozr3 OC Sound Card Realtek HD Monitor(s) Displays Dell 19" HP 23" Sony Bravia 40" Screen Resolution 1920 x 1080 Keyboard Fellowes KWD 855 Mouse Microsoft Wireless PSU Corsair HX750 80+Gold Case Corsair Vengeance Series C70 Gun Metal Black Cooling Cooler Master Hyper N520, Arctic Alumina Thermal Compound Hard Drives OCZ Vertex 4 119GB SSD
WD Black 500, Blue 500, Caviar SE 320 x2 Internet Speed Download 25.81 Mbps Upload 5.07 Mbps Antivirus MSE MBAM Browser Chromium Other Info Boston BA745 2.1 Speaker System, Lightscribe Dual Layer DVD Burner |
18 Feb 2012
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#8 | | Originally Windows 7 Home Premium. Upgraded to Professional |
That's what I thought, but nothing is working like I thought it should. Using OEM software and this last time around, I got as far as upgrading to Professional, spent an hour plus downloading and installing 75 updates (all while a/v and firewall up and running) but then got "not responding" and no way out of it.
Started all over again, now it won't let me install to partition, won't let me do anything as far as deleting, creating a new partition, formatting...nothing...
Frustrating because I'm always on top of updates, what goolies are out there and don't use the box that much. I've got two other machines that haven't been touched, had any issues whatsoever. Murphy's Law and I'm fed up with it.... | My System Specs | | System Manufacturer/Model Number ZT Affinity 7351Xa OS Originally Windows 7 Home Premium. Upgraded to Professional CPU AMD 64Bit Phenom II Motherboard MS-7596 Memory 8GB DDR3 SDRAM Graphics Card Original ATI Radeon HD 3000 Now XFX Radeon HD 5770 Sound Card 8 Channel Integrated W/Jack Sensing Monitor(s) Displays ViewSonic VX2439WM 24 IN Full HD HDMI w/SRS Sound Keyboard ZT Desktop Keyboard Mouse Microsoft Optical 3000 PSU 750 Watt Hard Drives 1.5 TB 7,200 RPM SATA Internet Speed 10/100/1000 Gigabit Ethernet LAN Other Info Purchased 2/5/10. Originally Windows Home Premium. Upgraded to Professional 5/1/11. Only used for Microsoft, CompTIA, Cisco Training & Flight Simulation. |
18 Feb 2012
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#9 | | Windows 7 Ultimate 64-bit SP1 New Jersey |
Yes it`s very frustrating, especially when you don`t use it that often. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Custom Built by Me ! OS Windows 7 Ultimate 64-bit SP1 CPU Intel Core i5 3570k @ 4.0 GHz Motherboard MSI Z77A-G45 Memory 16GB Corsair Vengeance @ 1600 MHz 10-10-10-27 Graphics Card MSI GTX660 Twin Frozr3 OC Sound Card Realtek HD Monitor(s) Displays Dell 19" HP 23" Sony Bravia 40" Screen Resolution 1920 x 1080 Keyboard Fellowes KWD 855 Mouse Microsoft Wireless PSU Corsair HX750 80+Gold Case Corsair Vengeance Series C70 Gun Metal Black Cooling Cooler Master Hyper N520, Arctic Alumina Thermal Compound Hard Drives OCZ Vertex 4 119GB SSD
WD Black 500, Blue 500, Caviar SE 320 x2 Internet Speed Download 25.81 Mbps Upload 5.07 Mbps Antivirus MSE MBAM Browser Chromium Other Info Boston BA745 2.1 Speaker System, Lightscribe Dual Layer DVD Burner Boot, Startup Repair issues & call from Pakistan Boiler Room problems? All times are GMT -5. The time now is 07:23 PM. | |