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Windows 7: I can't create a new user account

17 Feb 2012   #1
papacera

windows 7 home premium 64 bit
 
 
I can't create a new user account

Hi, I'm not a new user but....I am unable to create a new user account. I've tried the cmd run as administrator, i've tried starting is safe mode. It says I'm the administrator but I don't have administrator rights, the error message i get when trying to create a new user account is
"The specified account name is not valid, because account names cannot contain the following characters:`~,*+-=.
Please type a different name. " Help?/??/


My System SpecsSystem Spec
.

17 Feb 2012   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

last time I saw this it turned out to be the norton security suite preventing access.
...you wouldn't happen to have the norton security suite would you?

if not I would suppose just about any security software could result in a similar problem.
You could also have disabled fast user switching at some point which can affect new account creation.
My System SpecsSystem Spec
17 Feb 2012   #3
papacera

windows 7 home premium 64 bit
 
 
norton

no I'm just using Charter security suite
My System SpecsSystem Spec
.


17 Feb 2012   #4
kegobeer

Windows 7 Ultimate x64 SP1
 
 

I would totally uninstall whatever security software you have on your computer, then reboot. Don't disable it, uninstall it. It sounds like whatever you are running is interfering with your admin rights.

Oh, and just to verify - you aren't trying to use any forbidden characters in the username, right?
My System SpecsSystem Spec
17 Feb 2012   #5
papacera

windows 7 home premium 64 bit
 
 
Admin

the user account says administrator, but I can't create new accounts and I can't access some programs evn if I "run as administrator"
My System SpecsSystem Spec
17 Feb 2012   #6
papacera

windows 7 home premium 64 bit
 
 

Right, not unless steve is a restricted name...
My System SpecsSystem Spec
17 Feb 2012   #7
papacera

windows 7 home premium 64 bit
 
 

ok i'll try to redo my security thanks!!
My System SpecsSystem Spec
17 Feb 2012   #8
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Ok, we need more information. Did you install Windows 7, or did it come preinstalled on your computer? Have you done any tweaks to Windows 7 (registry tweaks, removing/disabling services, etc)? Have you done any virus scans lately? Have you ever had a virus in the past on this current OS installation?
My System SpecsSystem Spec
17 Feb 2012   #9
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

verify something here
if you go to start menu type cmd hit enter then in the window that opens type
net localgroup administrators
and press enter again.
Is your account name on that list?
If it is not there is a rights problem with the current account.
If it DOES show, I would try starting Safe Mode with networking, and creating the account there.
My System SpecsSystem Spec
19 Feb 2012   #10
papacera

windows 7 home premium 64 bit
 
 
security

OK I tried the cmd sequence and the safe mode routine, and now I have uninstalled my security software, next????
My System SpecsSystem Spec
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 I can't create a new user account




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