| Windows 7: Two Document Shortcuts Missing From Desktop |
19 Feb 2012
|
#1 | | Windows 7 Home Premium 64 bit UK |
Two Document Shortcuts Missing From Desktop Hi,
I just noticed that shortcuts to two docs; one Word doc and one Excel sheet have disappeared from the desktop. They are still on the hard drive. I have the shortcuts as I use them every day.
I definitely did not delete the shortcuts. And I am the only person who uses this PC. I wondered if I got a virus, as I recently visited a reputable forum but its main page has been hacked. (The hackers stated so!)
I did a MalwareBytes Quick scan and it did not detect anything, but half way through its scan Windows said there was a threat and to click "Clean Threat" or whatever - and it got rid of it, but I could not find a way of finding out what the threat was.
Anone know how to find that the Windows threat was?
And what could have caused the files to disappear? | My System Specs |
| System Manufacturer/Model Number iBuild™ custom PC OS Windows 7 Home Premium 64 bit CPU Intel® Core™ i5 650 Dual Core 2x 3.2Ghz 4MB Cache Motherboard ASUS P7H55-M 6x Rear USB 2.0 2x Front Memory Samsung 4GB (2x2GB) DDR3 1333MHz Graphics Card nvidia GT430 1GB Graphics Card Sound Card Built-in audio Monitor(s) Displays Videoseven CMC 17" AD Screen Resolution 1280 x 1024 Keyboard Packard Bell 9205 Mouse Microsoft IntelliMouse Optical PSU Corsair 500Watt PSU Case Gigabyte GZ-X2 Black ATX MIDI Tower Case Cooling Standard CPU Cooling Fan Hard Drives 250GB 7200RPM SATA II
Hitachi 1TB Serial ATA II 32MB cache Internet Speed 20mbps Other Info Also Windows 7 32 Bit on my Acer Laptop |
19 Feb 2012
|
#2 | | Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 Hertfordshire |
Try this. Right click on the desktop select View from the context menu and check show desktop icons. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Hewlett-Packard/G62-107SA Notebook OS Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 CPU Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz Motherboard Hewlett-Packard 1425 Memory 8 GB DDR3 Graphics Card Intel(R) HD Graphics Sound Card Realtek High Definition Audio Monitor(s) Displays Builtin Screen Resolution 1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz Mouse Microsoft Bluetooth Notebook Mouse 5000 Hard Drives 250 GB SATA Hard Disk Drive 7200 rpm
2TB Seagate GoFlex USB 2 Drive
1TB Iomega Prestige USB 2 Drive
1.5TB Iomega Prestige USB 2 Drive (Samsung)
1TB Iomega NAS. Internet Speed 60 Mbs download 3 Mbs upload Antivirus Norton 360 Browser Chrome |
19 Feb 2012
|
#3 | | Windows 7 Ultimate 64-bit SP1 New Jersey |
It should have shown you where it was before taking any action. Windows can always say something is a threat when really it isn`t. If it isn`t written by microsoft then of course it must be bad. LOL
You said you were running Malwarebytes and WINDOWS told you you had a threat. What do you mean by Windows ? MSEssentials ? | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Custom Built by Me ! OS Windows 7 Ultimate 64-bit SP1 CPU Intel Core i5 3570k @ 4.0 GHz Motherboard MSI Z77A-G45 Memory 16GB Corsair Vengeance @ 1600 MHz 10-10-10-27 Graphics Card MSI GTX660 Twin Frozr3 OC Sound Card Realtek HD Monitor(s) Displays Dell 19" HP 23" Sony Bravia 40" Screen Resolution 1920 x 1080 Keyboard Fellowes KWD 855 Mouse Microsoft Wireless PSU Corsair HX750 80+Gold Case Corsair Vengeance Series C70 Gun Metal Black Cooling Cooler Master Hyper N520, Arctic Alumina Thermal Compound Hard Drives OCZ Vertex 4 119GB SSD
WD Black 500, Blue 500, Caviar SE 320 x2 Internet Speed Download 25.81 Mbps Upload 5.07 Mbps Antivirus MSE MBAM Browser Chromium Other Info Boston BA745 2.1 Speaker System, Lightscribe Dual Layer DVD Burner |
19 Feb 2012
|
#4 | | Windows 7 Home Premium 64 bit UK |

Quote: Originally Posted by kado897 Try this. Right click on the desktop select View from the context menu and check show desktop icons. Hi thanks - I did that, but it is already checked. All the other icons are showing. Doing what you said made them all disappear. 
Quote: Originally Posted by AddRAM It should have shown you where it was before taking any action. Windows can always say something is a threat when really it isn`t. If it isn`t written by microsoft then of course it must be bad. LOL
You said you were running Malwarebytes and WINDOWS told you you had a threat. What do you mean by Windows ? MSEssentials ? Hi thanks,
Sorry, I just know it was Windows because it had a Windows red alert box on the bottom right of the screen. I'm not sure if it was MSEssentials or not. Only that it was Windows own security.
MalwareBytes said I do not have any threat.
I have since reinstated the two shortcuts, but I was just concerned because disappearing icons has never happened before, and I wondered if I should do a system restore.
I can't think what else could have caused it.
thanks | My System Specs | | System Manufacturer/Model Number iBuild™ custom PC OS Windows 7 Home Premium 64 bit CPU Intel® Core™ i5 650 Dual Core 2x 3.2Ghz 4MB Cache Motherboard ASUS P7H55-M 6x Rear USB 2.0 2x Front Memory Samsung 4GB (2x2GB) DDR3 1333MHz Graphics Card nvidia GT430 1GB Graphics Card Sound Card Built-in audio Monitor(s) Displays Videoseven CMC 17" AD Screen Resolution 1280 x 1024 Keyboard Packard Bell 9205 Mouse Microsoft IntelliMouse Optical PSU Corsair 500Watt PSU Case Gigabyte GZ-X2 Black ATX MIDI Tower Case Cooling Standard CPU Cooling Fan Hard Drives 250GB 7200RPM SATA II
Hitachi 1TB Serial ATA II 32MB cache Internet Speed 20mbps Other Info Also Windows 7 32 Bit on my Acer Laptop |
19 Feb 2012
|
#5 | | Vista, Windows7, Mint Mate, Zorin, Windows 8 Florida in winter, Black Forest/Germany |
In Windows and on the high seas, anything can happen. I would not worry about it. As long as it is only a couple of lost shortcuts, there is no red alert. And your malware alert could have been a false positive. | My System Specs | | System Manufacturer/Model Number HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops OS Vista, Windows7, Mint Mate, Zorin, Windows 8 CPU from 1.6GHz Duo to i7 Monitor(s) Displays 2x HP w2207 Keyboard with trackball - no mices Mouse Trackball mice Hard Drives 5x HDD, 7x SSD, 12x Externals Internet Speed DSL 6000 |
23 Feb 2012
|
#6 | | Windows 7 Home Premium 64 bit UK |
OK thanks a lot WHS.
I thanked the others, but when I tried to thank you I got an error box that said: "You must spread some reputation around before you give it to WHS again"
What does THAT mean?
I already thanked the other two that helped me.
And I always thank everyone who replies to me, even if their suggestions didn't help - I still appreciate the time they took to try.
So what else do I need to do to thank WHS? (apart from say it here?)
thanks! | My System Specs | | System Manufacturer/Model Number iBuild™ custom PC OS Windows 7 Home Premium 64 bit CPU Intel® Core™ i5 650 Dual Core 2x 3.2Ghz 4MB Cache Motherboard ASUS P7H55-M 6x Rear USB 2.0 2x Front Memory Samsung 4GB (2x2GB) DDR3 1333MHz Graphics Card nvidia GT430 1GB Graphics Card Sound Card Built-in audio Monitor(s) Displays Videoseven CMC 17" AD Screen Resolution 1280 x 1024 Keyboard Packard Bell 9205 Mouse Microsoft IntelliMouse Optical PSU Corsair 500Watt PSU Case Gigabyte GZ-X2 Black ATX MIDI Tower Case Cooling Standard CPU Cooling Fan Hard Drives 250GB 7200RPM SATA II
Hitachi 1TB Serial ATA II 32MB cache Internet Speed 20mbps Other Info Also Windows 7 32 Bit on my Acer Laptop |
23 Feb 2012
|
#7 | | Vista, Windows7, Mint Mate, Zorin, Windows 8 Florida in winter, Black Forest/Germany |
I appreciate your efforts very much. The rep system allows you only to rerep someone after you have given reps to 15 other members. But that is quite alright. I am happy if you are satisfied with the answers. | My System Specs | | System Manufacturer/Model Number HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops OS Vista, Windows7, Mint Mate, Zorin, Windows 8 CPU from 1.6GHz Duo to i7 Monitor(s) Displays 2x HP w2207 Keyboard with trackball - no mices Mouse Trackball mice Hard Drives 5x HDD, 7x SSD, 12x Externals Internet Speed DSL 6000 |
23 Feb 2012
|
#8 | | |

Quote: Originally Posted by RealGem OK thanks a lot WHS.
I thanked the others, but when I tried to thank you I got an error box that said: "You must spread some reputation around before you give it to WHS again"
What does THAT mean?
I already thanked the other two that helped me.
And I always thank everyone who replies to me, even if their suggestions didn't help - I still appreciate the time they took to try.
So what else do I need to do to thank WHS? (apart from say it here?)
thanks! Real Gem, this issue may return. Were these shortcut to files stored on your hard drive, or shorcuts to a document stored on a network drive? Windows 7 has a tendancy of doing this sort of thing going all the way back to RC1.
As a suggestion, you might want to try Fences. Stardock Corporation - Software - Fences
I use it on my laptop and pretty much everyone in the office uses it now. it's free and keeps your icons in one place, and more importantly, doesn't let them get deleted. | My System Specs | | System Manufacturer/Model Number HP Pavilion dv7 OS Windows 7 CPU Core i7 Memory 8 GB Graphics Card ATI FireGL Monitor(s) Displays Secondary is an HP L1940T Screen Resolution 1680x1050 Keyboard G11 Logitech Mouse G7 Logitech Hard Drives 160 GB SSD and 500 GB SATA Internet Speed Fiber Other Info My rig smegging rules! |
23 Feb 2012
|
#9 | | Windows 7 Home Premium 64 bit UK |

Quote: Originally Posted by whs I appreciate your efforts very much. The rep system allows you only to rerep someone after you have given reps to 15 other members. But that is quite alright. I am happy if you are satisfied with the answers. OK thanks for explaining. 
Quote: Originally Posted by motc7 Real Gem, this issue may return. Were these shortcut to files stored on your hard drive, or shorcuts to a document stored on a network drive? Windows 7 has a tendancy of doing this sort of thing going all the way back to RC1.
As a suggestion, you might want to try Fences. Stardock Corporation - Software - Fences
I use it on my laptop and pretty much everyone in the office uses it now. it's free and keeps your icons in one place, and more importantly, doesn't let them get deleted. The files were on my hard drive. If Windows makes a habit of this, then I am reassured it is not a big problem. I was just wondering initially if it was due to a virus, as it seemed a weird thing to happen.
That Fences tool looks quite cool. I was wondering how I could keep my files better organized, so that might be the answer.
thanks | My System Specs | | System Manufacturer/Model Number iBuild™ custom PC OS Windows 7 Home Premium 64 bit CPU Intel® Core™ i5 650 Dual Core 2x 3.2Ghz 4MB Cache Motherboard ASUS P7H55-M 6x Rear USB 2.0 2x Front Memory Samsung 4GB (2x2GB) DDR3 1333MHz Graphics Card nvidia GT430 1GB Graphics Card Sound Card Built-in audio Monitor(s) Displays Videoseven CMC 17" AD Screen Resolution 1280 x 1024 Keyboard Packard Bell 9205 Mouse Microsoft IntelliMouse Optical PSU Corsair 500Watt PSU Case Gigabyte GZ-X2 Black ATX MIDI Tower Case Cooling Standard CPU Cooling Fan Hard Drives 250GB 7200RPM SATA II
Hitachi 1TB Serial ATA II 32MB cache Internet Speed 20mbps Other Info Also Windows 7 32 Bit on my Acer Laptop Two Document Shortcuts Missing From Desktop problems? All times are GMT -5. The time now is 10:45 AM. | |