|21 Feb 2012||#1|
Can't Make Certain Changes to Desktop
I recently acquired a virus that I've now taken care of, but it seems to have left my computer damaged. I can't change my wallpaper, for one. And whenever I save or upload something (for example, when I want to upload a video on to youtube and you get that window pop-up where it gives you the option to upload something from a certain location), the location for desktop is completely missing when I use one of my browsers - I can't access it at all.
I've also noticed recently that I can't even make changes to my desk top icons. I arrange it by date -for instance- and when I restart the computer, it goes back to the way it was before the change?!
Anyone here experience anything like this? I'm not that tech-savvy, so please bare with me, and if you have any suggestions as to what I should do please outline it step by step (where to go, what to look for, click, etc...Again, my knowledge of computers is very limited, sorry)
Thanks in advance!
|My System Specs|
|21 Feb 2012||#4|
If you used just one antivirus to deal with this nasty, it's possible it didn't remove all of the virus. It's not a bad idea to use multiple scans as each antivirus tool may find something that others are not able to find/remove. A couple of free on demand scanners you might consider:
Comodo Cleaning Essentials
Make sure you update each data base and run the full scans.
|My System Specs|
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