I have a laptop and I cannot get it to start. When I go into start-up mode (Esc key at start-up) I have two options:
Start-up Repair (Recommend)
When I do Normal Start-up, it lockes up on the Windows Screen. When I do Start-up Repair it locks up on a black screen.
I don't have the back-up discs that were created for this specific computer at the moment (they are at another location at the moment). However I do have Windows 7 upgrade discs here from another computer.