Black Screen with Cursor prevents booting to Windows


  1. Posts : 17
    Windows 7 Home Premium 64bit
       #1

    URGENT: Black Screen with Cursor prevents booting to Windows


    Hi Folks, I've got an urgent problem.

    I have a relatively new Dell Inspiron 1564 with Windows 7 Home Premium 64bit on it. The problems started when I removed Dell's preset "data" extended partition (D:\). I then extended the C: partition where Windows is to the whole drive minus the recovery partition (which I labeled as R:\). A "bootmgr is missing" error happened until I made the Recovery partition as Active (which I thought was very weird in itself). But the laptop seemed to boot as normal.

    Then, out of the blue, I turned it on and once past the Dell splash, a black screen with a blinking cursor on the left corner came. I couldn't boot into Advanced options (F8) or Windows at all. I tried using a recovery Windows 7 USB stick that I had and was able to get into System Startup Recovery but this hasn't worked to fix the problem. Messing with the cmd has not helped either. However, I can still get into Windows if I boot to the USB, because it shows "Windows 7 (Recovered)" in the boot menu, which happened after a Startup Recovery. So Windows itself seems fine, its just the boot sector that's messed up. I tried using Dell's recovery feature and reinstalled Windows on the C: partition but this didn't change anything. The problem seems to be the bootmgr is on the R: drive, not the C: drive.

    I need to fix this very quickly so urgent help is much appreciated!
      My Computer


  2. Posts : 612
    MS Windows 7 Home Premium 64-bit SP1
       #2

    Did you try pressing the F12 Key?
      My Computer


  3. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Yes.
      My Computer


  4. Posts : 145
    Windows 7 Enterprise x64 SP1 Version 6.1 Build 7601
       #4

    Look at this thread:
    Re-Install windows 7 boot manager
      My Computer


  5. Posts : 612
    MS Windows 7 Home Premium 64-bit SP1
       #5

    Dear Tokkemon,
    I will chip in with my 2 cents worth of advise if codekiddy's link does not help!
    Sorry, we were late!

    Best wishes,
    sreedhav
    PS: Do you have the (remote chance) the original installation CD/DVD? Anything happened on pressing the F12 key repeatedly on startup?
      My Computer


  6. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    No I don't have the original DVD. I tried rebuilding the boot manager with cmd and Easy BCD but it did nothing. I've settled on just a full reinstall. I had a copy of Windows on hand so I reinstalled and everything is peachy. Dell's recovery partition is such a piece of crap anyway...

    Now, I need to get a working activation code since the code on the bottom of the computer was too smudged to be useful. *facepalm* Would Dell be able to fix this? I'm wary of doing so since this isn't my computer but a client's.
      My Computer


  7. Posts : 612
    MS Windows 7 Home Premium 64-bit SP1
       #7

    Tokkemon said:
    No I don't have the original DVD. I tried rebuilding the boot manager with cmd and Easy BCD but it did nothing. I've settled on just a full reinstall. I had a copy of Windows on hand so I reinstalled and everything is peachy. Dell's recovery partition is such a piece of crap anyway...

    Now, I need to get a working activation code since the code on the bottom of the computer was too smudged to be useful. *facepalm* Would Dell be able to fix this? I'm wary of doing so since this isn't my computer but a client's.
    Dear Tokkemon,
    Kindly download speccy(free) from here: Speccy - Download

    Expand the "Operating system" and you will find" serial number'
    Regards,
    sreedhav
      My Computer


  8. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    If I do that won't it just give me the old OEM code? I have that and tried using that to activate the new install and it didn't work.
      My Computer


 

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