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Windows 7: Windows crashes when I open a folder with a video file

20 Aug 2009   #1

Windows 7 ultimate x86
Windows crashes when I open a folder with a video file

Hi every one
When I open a folder which contains some "video files" including types of 3GP,WMv,etc,windows crashes and this message appears:
windows explorer has stopped working
and then:
windows is restarting
then,like loging off,system starts again,but there is only one differnce and that is other programs which aren't related to windows explorer(for example,softwares like adobe acrobat,MATLAB,...)
,after that,continue to work properly!!!(I mean windows doesn't log off completely,sth like logging off occures)
What's wrong here?
What should I do?

My System SpecsSystem Spec

20 Aug 2009   #2

Window 7 build 7600, Xp pro(VM)

Are you using any codec packs? Which one??

Please check event viewer for error, if possible post a screenshot.

We could use some little bit more detailed information of your system.
My System SpecsSystem Spec
20 Aug 2009   #3

Windows 7

The CoreAVC codec will cause this, are you using it?
My System SpecsSystem Spec

23 Aug 2009   #4

Windows 7 ultimate x86

Sorry for being late!
Yes,I've installed 'Vista Codec Pack'(which homepage of it's publisher is
My System SpecsSystem Spec

 Windows crashes when I open a folder with a video file

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