Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random shutOFF like the power went out

27 Feb 2012   #1
fordtrucknut

windows 7 home x64
 
 
Random shutOFF like the power went out

Windows 7 home premium pretty sure it is an X64

Randomly shuts OFF not DOWN, then when upon restart (manually pushing the power button) it opens like normal put my login password in and it opens fine then reopens the last program running automatically.

I have a feeling I知 looking at a hardware problem,

I知 not that familiar with windows 7 at all, this is the wife痴 computer. Just been lurking the site. I love my XP still

Any help would be greatly appreciated

Thank you,
James



My System SpecsSystem Spec
.
27 Feb 2012   #2
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Welcome to Windows Seven Forums.

Check out this Gateway article. It was written with Vista in mind, but should hold good for Windows 7.

Gateway Support - Windows Recovery Environment (WinRE) on Windows Vista Backup Media

It does sound like a hardware issue, possibly memory-related?

http://www.memtest.org/

Have a look here too.

http://oca.microsoft.com/en/windiag.asp

P.S. You'll love Windows 7 even better!
My System SpecsSystem Spec
27 Feb 2012   #3
fordtrucknut

windows 7 home x64
 
 

I’m at the office right now and when I get home I’m going to download the memtest.

She just informed to me that she was getting an error pop up every once in awhile about memory (while she is on her recipes website) and then explorer freezes.

I’m not sure of the exact error YET but I’m speculating a RAM issue.
My System SpecsSystem Spec
.

27 Feb 2012   #4
fordtrucknut

windows 7 home x64
 
 

Sorry for the random updates,

But she just called and told me about another thing the computer is doing. We just hooked this computer up to the web (live in rural America and now just getting internet). But since Friday, eveytime she actually shuts down the computer, (about once a day) while shutting down it goes into installing updates mode. And each time it has around 100-120 updates.
3 year old machine never been updated or on the web before.

I didnt even think about the auto update.
My System SpecsSystem Spec
27 Feb 2012   #5
FliGi7

XP / Win7 x64 Pro
 
 

If you are connecting a 3 year old machine with zero updates to the web for the first time, you are probably already infected with something if you have done any sort of browsing before installing all of those updates. I would recommend downloading and installing an antivirus (such as Avira Avira Free Antivirus - Download) and MalwareBytes (Download MalwareBytes Anti-Malware 1.60.1.1000). Make sure you perform all necessary updates for the two products, restart your computer into safe mode (no networking), and run full scans with both of those. Have it clean up whatever it finds. Then restart into windows normally and download all of the necessary windows updates (do ZERO internet browsing during this time until you have all of the available updates done).
My System SpecsSystem Spec
27 Feb 2012   #6
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Auto updates would go a long way to explaining your problem.

Excellent advice there from FliGi7, which if followed should go some way in assisting the smooth running of the computer in question.
My System SpecsSystem Spec
27 Feb 2012   #7
fordtrucknut

windows 7 home x64
 
 

Quote   Quote: Originally Posted by FliGi7 View Post
If you are connecting a 3 year old machine with zero updates to the web for the first time, you are probably already infected with something if you have done any sort of browsing before installing all of those updates. I would recommend downloading and installing an antivirus (such as Avira Avira Free Antivirus - Download) and MalwareBytes (Download MalwareBytes Anti-Malware 1.60.1.1000). Make sure you perform all necessary updates for the two products, restart your computer into safe mode (no networking), and run full scans with both of those. Have it clean up whatever it finds. Then restart into windows normally and download all of the necessary windows updates (do ZERO internet browsing during this time until you have all of the available updates done).

Will do thank you for posting them in a link too.
I値l start downloading them as soon as I get home.
They I値l run the memtests after all of the updates are good to go. Just for good measure.

PS loving this site, so much knowledge on this site. I知 a mechanic by trade but computers run thru my blood too.
my bro works for fujitsu (drives around the 4 state region fixing computers)and i would ask him these questions if he wasnt so hard to get ahold of.
My System SpecsSystem Spec
27 Feb 2012   #8
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

What I would advise is to choose manual updates rather than automatic updating as it will reduce the chances of errors occurring if you install them in small batches rather than a whole big bunch all at once.

You may find the System Updates Readiness Tool may be needed also as it can help solve updating problems.

This is the link for the 64-bit version: http://www.microsoft.com/download/en...ang=en&id=3132

You may also find this link useful: http://support.microsoft.com/ph/6527#tab0
My System SpecsSystem Spec
27 Feb 2012   #9
fordtrucknut

windows 7 home x64
 
 

yeah that is how i run my XP based laptop. but i bought this for her and plugged it in 3 years ago and have not touched it since except to load a few programs
hell i'm running office 03 on it because that is what i had laying around back at my parents house after the free trial ran out.
My System SpecsSystem Spec
27 Feb 2012   #10
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Quote   Quote: Originally Posted by fordtrucknut View Post
Windows 7 home premium pretty sure it is an X64

Randomly shuts OFF not DOWN, then when upon restart (manually pushing the power button) it opens like normal put my login password in and it opens fine then reopens the last program running automatically.

I have a feeling I’m looking at a hardware problem,

I’m not that familiar with windows 7 at all, this is the wife’s computer. Just been lurking the site. I love my XP still

Any help would be greatly appreciated

Thank you,
James

I don`t understand your problem. It`s going into hibernation just like it`s supposed to. And yes you will have to push the power button to resume.

And if you don`t install updates while your using the pc it will install them when you shutdown.
Perfectly normal.
My System SpecsSystem Spec
Reply

 Random shutOFF like the power went out




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Random Power Down Issue - 'Event 41, Kernel-Power'
Hi Guys, I'm currently suffering from a random power shutdown issue. The PC boots up correctly and is totally useable and in working order. However after different varied amounts of time. 20mins - 5 hours on occasion. The PC will just randomly power down as if the power cable has been...
General Discussion
Random power off after sleep
Hi all, first post. Well, my computer randomly powers off. This starts happening after my computer puts itself to sleep. This is the third time I've experienced this behavior on a fresh install (using 3 different hard drives so its not the disk). I usually disable sleep but I forgot (yet again). It...
General Discussion
Random Power Outtages
Hi Folks Was told to post here by a friend that you've helped previously. For the past month or so (since mid December), my computer has been randomly shutting down. No BSOD, Just shutting down as if someone had pulled the power cable out. At first I thought that something was overheating,...
BSOD Help and Support
Random Freezing at Random Times - Kernal-Power Event ID: 41
Been getting this error for quite awhile now when doing random stuff. My latest crash was watching Twitch.tv & Playing CIV 5. Other times, it's just when I leave my computer on and it hasn't done anything in a while, and other times happens when I listen to music or watching a video. "The system...
BSOD Help and Support
Blackscreen, Needs A Manual Shutoff
Recently I've been getting blackscreens when I play fairly recent games like TF2. The sound will freeze and repeat, the screen will turn off (as if the computer's not connected/on), and I'll need to manually shut the computer off using the button on the case to get it to respond again. Once it...
BSOD Help and Support
Windows freeze after screen shutoff
Hi, I'm new to the forums and I'm hoping to get some help regarding two specific issues I've been experiencing lately with Windows 7. 1) As I'm on a laptop, my power settings are set to balanced. The system turns off the screen after 10 minutes of inactivity (the default setting). When I...
Performance & Maintenance


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

ゥ Designer Media Ltd

All times are GMT -5. The time now is 21:48.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App