
Quote: Originally Posted by
Hawker38
I just upgraded to a new HP computer and bought a HP 2020 laser jet printer. When I try to do the install with the CD it gets to a certain point and stops telling me that it can't go further because I need to be logged on as administrator. I double checked and I AM logged on as that. I've Googled for answers but can't seem to pinpoint anything.
Have updated my drivers and that didn't seem to help so I'm still stuck.
Does anyone have any solutions for me that might work?
Any help would be most appreciated as it's costing me time and money at this point.
Thanks.
Joe
Dear Hawker38,
Have you "
activated" the Administrator account? If not, here's the way you do it.
Click on START>ALL PROGRAMS>ACCESSORIES> COMMAND PROMPT>Right click AND CHOOSE>RUN AS ADMINISTRATOR > Paste this command>
net user administrator /active:yes > You can specify the password by pasting this Command >
net user administrator password
Log off and restart. Courtesy:
How To: Activate Hidden Windows 7 Administrator Account | TomsTricks.Com
Kindly post back the result!
regards,
sreedhav