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Windows 7: BSOD error 0x000000F4, when starting up windows 7.

04 Mar 2012   #1
TheWoahest

Windows 7 Home Premium 64 bit
 
 
BSOD error 0x000000F4, when starting up windows 7.

My friend has a virus on his laptop, which deleted his winnet.dll files. After trying everything he could he decided to do a restore. When he tried to restore he said it was taking way to long and decided to just to turn off the laptop. Leading to more problems, now every time he tries to boot the laptop it shows the loading files followed by the Windows loading screen. After that it shows a blank screen with the mouse. Anyway to fix this.I tried booting from safe mode but that didn't work, it would just crash with a BSOD (http://i.imgur.com/LZ784.jpg).

His laptop is a Toshiba I3 core processor Windows 7 Home Premium.


My System SpecsSystem Spec
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04 Mar 2012   #2
kegobeer

Windows 7 Ultimate x64 SP1
 
 

When he restored, did he simply use Windows restore to go back to a previous point, or did he try to use the Toshiba restore partition to set everything back to a factory install?
My System SpecsSystem Spec
04 Mar 2012   #3
TheWoahest

Windows 7 Home Premium 64 bit
 
 

He probably used Windows restore.
My System SpecsSystem Spec
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04 Mar 2012   #4
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Well, if it doesn't boot, he may be able to use a boot cd (like a hirems boot disc) and then access the data on the drive and copy it to another medium, so at least the data is saved. Or, he could remove the drive and slave it into another system and see if he can copy the files that way.

Then, I would just do a Toshiba system restore, if his laptop came with it. No doubt he now understands the importance of running a good anti-virus application and/or staying away from sites that can and do serve up viruses.
My System SpecsSystem Spec
04 Mar 2012   #5
TheWoahest

Windows 7 Home Premium 64 bit
 
 

Are you saying I should do this? How to Restore a Toshiba System | eHow.com

I just want to mess up my friend laptop even more.
My System SpecsSystem Spec
04 Mar 2012   #6
kegobeer

Windows 7 Ultimate x64 SP1
 
 

If your friend can access the drive using one of the two methods I listed, and he can copy the important data off the drive, then yes, a Toshiba restore would "fix" the computer - by wiping the drive and restoring the original, factory image.

However, if you have access to a Windows 7 install disc (for the version your friend has installed on his laptop), then you could try to do a repair install. That will leave the data on the drive and just reinstall Windows. His personal information and files will still be there. But, I would still try to copy the files from the drive before doing that, since there is always a chance that the wrong choice is selected during the install and/or the data is accidentally lost during the reinstall action.
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 BSOD error 0x000000F4, when starting up windows 7.




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