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Windows 7: keys don't work on booting

05 Mar 2012   #1

Windows 7 Ultimate x64
 
 
keys don't work on booting

Hi

I bought a new inspiron n5110.
I want install windows 7, but in booting, when says "press any key to boot from cd/dvd", none of the keys do not work!


pls help me


My System SpecsSystem Spec
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05 Mar 2012   #2

Windows 7 Pro with SP1 32bit
 
 

This seems strange. As you are getting the message for booting from DVD, the BIOS boot order is correct. This means that there is no input from the Keyboard. If the machine is a Desktop then disconnect the Keyboard and reconnect it properly. Try and reboot and press another key to boot. If the same thing happens then contact the vendor and ask him to help you out.
My System SpecsSystem Spec
05 Mar 2012   #3

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

In addition, ensure that the "Legacy USB" function in the BIOS is turned ON.

Regards,
Golden
My System SpecsSystem Spec
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05 Mar 2012   #4

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Here is the scoop on your problem. You have a USB keyboard and it is plugged into a USB card slot, is that correct? Instead of the card, plug it into a USB slot that connects to the Motherboard. Usually there is one on the front of the PC near the bottom. The keyboard in the card slot does not become active until you are already in Windows so it is too late to get in the bios. Give it a try.
My System SpecsSystem Spec
09 Mar 2012   #5

Windows 7 Ultimate x64
 
 

Thanks all.
My problem solved.
This issue was accoured by usb mouse. When unplugged it and rebooted, keyboard worked correctly.
My System SpecsSystem Spec
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 keys don't work on booting




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