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Windows 7: Help Needed : invisible user folder

08 Mar 2012   #1
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 
Help Needed : invisible user folder

G'day,

I'm in need of some help. I'm not enirely sure how this happened, but one of my data folders appears to have become invisible.

The folder in question is called General_Backup and resides on a RAID1 mechanical drive:

Help Needed : invisible user folder-0.jpg

Here you can see that when I attempt to create a folder of the same name, that Windows warns me that the folder already exists - but for some reason its not visible in Explorer:

Help Needed : invisible user folder-1.jpg

I have checked to make sure that Show hidden files, folders and drives is checked:

Help Needed : invisible user folder-2.jpg

In an elevated cmd window, the folder is also invisible:

Help Needed : invisible user folder-3.jpg

IRST did not report any errors, but I'm currently running a verify just to be sure:

Help Needed : invisible user folder-4.jpg

So, it appears that on G: there are only 2 folders:

\Colin-PC = 52.1GB
\Shared_Folder = 15.7GB

This totals ~67GB, but you can see that 515GB is shown as used:

Help Needed : invisible user folder-5.jpg

I'm a bit stumped. The folder obviously exists, but I cannot see or access it. Can anyone offer any suggestions for recovering this folder?

Thanks,
Golden




My System SpecsSystem Spec
.
08 Mar 2012   #2
wanchoo

Windows 7 Pro with SP1 32bit
 
 

Most strange. But when you see it in the command window you can copy it and move it elsewhere. You may be able to see it in the new location.

PS: I hope you still remember the DOS commands.
My System SpecsSystem Spec
08 Mar 2012   #3
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi Wanchoo,

I cannot see it in the cmd window - the folder General_Backup is invisible in both Explorer and the cmd window.

Regards,
Golden
My System SpecsSystem Spec
.

08 Mar 2012   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Ah Maybe I can help my friend. I think this just might
Hidden Files and Folders - Show or Hide
My System SpecsSystem Spec
08 Mar 2012   #5
Squirt

Windos 7 Ultimate 64 bit
 
 

Try Hiren's BootCD 10.4. click on menu, Browsers, ERD Explorer. Search for your file right click-properties, then you just unhide the folder that might help you.
My System SpecsSystem Spec
08 Mar 2012   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Thanks Rich. I turned off Show Hidden, and then turned it back ON again, but the folder still does not show up
My System SpecsSystem Spec
08 Mar 2012   #7
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

To get them back try backup and restore.
My System SpecsSystem Spec
08 Mar 2012   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Thanks Squirt. I'll try that once IRST has finished verifying the RAID1 and if nothing more obvious springs to mind.
My System SpecsSystem Spec
08 Mar 2012   #9
Squirt

Windos 7 Ultimate 64 bit
 
 

Download from this link.
INFO
My System SpecsSystem Spec
08 Mar 2012   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Interesting......I took FULL CONTROL of this folder, and see the following, so I know the folder exists..........


Attached Images
Help Needed : invisible user folder-6.jpg 
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