Explorer.exe restarting on File or Folder Context Menu - BEX64


  1. mere
    Posts : 2
    Windows 7 64-bit
       New #1

    Explorer.exe restarting on File or Folder Context Menu - BEX64


    My Windows 7 64-bit Explorer.exe restarts when I right click on folders or files, and displays the following details:

    Problem signature:
    Problem Event Name: BEX64
    Application Name: explorer.exe
    Application Version: 6.1.7601.17567
    Application Timestamp: 4d672ee4
    Fault Module Name: StackHash_56f5
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 0000000000000010
    Exception Code: c0000005
    Exception Data: 0000000000000008
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 2057
    Additional Information 1: 56f5
    Additional Information 2: 56f50057683cdbfd654c11c2adb3bbee
    Additional Information 3: 11e5
    Additional Information 4: 11e55f3ceaa742af752d4088e4931316

    To be clear, this occurs when right-clicking or pressing the context menu key on files and folders only. It does not display an issue when right-clicking on the desktop or the recycle bin, or the taskbar even. Right-clicking in programs like Firefox shows no problem either. It is only on folders or files.

    The only recent software addition I made was to add Lightning to the Mozilla Thunderbird Application, but this is not showing signs of a problem either.

    I've run ShellMenuView, and see that a couple of items here have the File Name item as "%1" - which seems a little odd. Does this mean they are bad links and I should remove or disable them? For example:

    Menu: runas
    Extensions: .exe
    Menu Key: runas
    File Type: exefile
    Type Description: Application
    Disabled: No
    Extended Mode: No
    Modified Time: 14/07/2009 04:53:38
    Filename: %1
    Command: "%1" %*
    Description:

    Anyone have any ideas?

    Thanks all
    mere
      My Computer
    Quote Quote

  3. Infinite
    Posts : 960
    Windows 7 Ultimate SP1 - 64 Bit
       New #2

    Perhaps you can try an SFC Scan
      My Computer
    Quote Quote

  4. mere
    Posts : 2
    Windows 7 64-bit
    Thread Starter
       New #3

    Performed an SFC Scan for verifyonly and (happily) it did not find any integry problems. Interestingly though, I can't right-click to start command prompt as administrator. Luckily, I already am logged in as Admin. However, even using startmenu cmd [ctrl+shift]Enter forces explorer.exe to restart...

    Still suffering same issue, might perform the full SFC scan and fix; but is it worth doing this if the verifyonly function found no errors?

    Another interesting development - The rightclick context menu functions fine on the other user account on the same system (non-admin). So it is an error specific to my login... which is an administrator login.

    I've now completed the full SFC Scan and it has found no errors.

    Also, I tried altering another account to Admin rights and rightclicking for context menus, and this worked fine too. So it is something linked to my own account, regardless of whether it is administrator or not... I've done a full Avast scan, and that's clean too.

    Can't confirm a full fix yet, but I think it might be something to do with an installation of MozyHome. Removing and rebooting to check...

    Anyone else suffered this type of issue with MozyHome?
    Last edited by Brink; 12 Mar 2012 at 11:43. Reason: merged consecutive posts
      My Computer
    Quote Quote

 

  Related Discussions
How to Add NTFS "Compress" and "Decompress" to File and Folder Context Menu This will add File Compression Options and Folder Compression Options to the context menu of files and folders for all users to be able to compress or decompress one or more selected folder(s) and/or file(s) with NTFS...
Like shown below I Could not find an option for it here https://www.sevenforums.com/tutorials/129401-windows-explorer-toolbar-buttons-customize.html Nor does Explorer Toolbar Editor have this option http://s7.postimg.org/56h7gfw2v/New_File.jpg
"Back in Vista there was an option to customize right-click options for our games in GEF and now has been removed in Seven." Here is how you can add them manually for your non GFWL games: For this example I'm going to use: COD4MW 54611 Without multiplayer option. Step 1: Navigate to...
Hi, I recently uninstalled iZArc 3.81 and after doing so I no longer get the nice looking "soft" theme on file and folder context menu. It now looks like a Win2000 styled menu. If I go into a folder and click somewhere in the empty space, then the context menu looks fine, but do it on a...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 14:29.
Find Us