Windows 7 Forums


Windows 7: Help Diagnosing Computer: 0xc00000e9 W7-64 bit

12 Mar 2012   #1

Windows 7 64 bit
 
 
Help Diagnosing Computer: 0xc00000e9 W7-64 bit

So I've been having issues with my computer, initially it was loading to the windows screen and would say "starting windows"(where the icon would normally swarm in and present itself). It would stop here with just the words at the bottom. One night it stayed on all night, which I eventually woke up and checked what was going on and it was stuck at a black screen. I tried restarting multiple times and it would go to a completely black screen(no mouse). Eventually I went into BIOS and selected "use fail safe defaults". This seemed to have fixed my problem... until I went to open a program and it took react very slowly with the program constantly "not responding". I decided to restart my computer. Now it will come up with either the black screen, or if I get it to to "launch" it says it is missing hardware item and lists 0xc00000e9 as the error code. Has my hard drive or memory died? I need help before I replace the wrong items entirely... I've tried reloading windows 7 multiple times now and it continues to give the same error. Thank you for the words of wisdom.

My System SpecsSystem Spec

13 Mar 2012   #2

MS Windows 7 Home Premium 64-bit SP1
Seasonal Bird
 
 

Quote   Quote: Originally Posted by MachoCamachoZ View Post
So I've been having issues with my computer, initially it was loading to the windows screen and would say "starting windows"(where the icon would normally swarm in and present itself). It would stop here with just the words at the bottom. One night it stayed on all night, which I eventually woke up and checked what was going on and it was stuck at a black screen. I tried restarting multiple times and it would go to a completely black screen(no mouse). Eventually I went into BIOS and selected "use fail safe defaults". This seemed to have fixed my problem... until I went to open a program and it took react very slowly with the program constantly "not responding". I decided to restart my computer. Now it will come up with either the black screen, or if I get it to to "launch" it says it is missing hardware item and lists 0xc00000e9 as the error code. Has my hard drive or memory died? I need help before I replace the wrong items entirely... I've tried reloading windows 7 multiple times now and it continues to give the same error. Thank you for the words of wisdom.
Dear MachoCamachoZ,
Scouting around, i find that the generated error code indicates a "failing hardware". To start off, first check the health of the HDD by using ADM(Acronis Disk Monitor) which can check a HDD of any manufacturer. Download, run and kindly get back with the results: Download disk imaging utilities, data backup and recovery tools, HDD managers and multibooting software for home PCs

regards,
sree
My System SpecsSystem Spec
13 Mar 2012   #3

Windows 8 Pro
India
 
 

I would go for memtest also to rule out faulty RAM.
RAM - Test with Memtest86+
My System SpecsSystem Spec
.


13 Mar 2012   #4

Windows 7 - Vista
New Jersey, USA
 
 

NT Exception error 0xc00000e9 = STATUS_UNEXPECTED_IO_ERROR

Start with HDD diagnostics.

I prefer SeaTools for DOS LONG test -
Run HDD diags - - http://www.techsupportforum.com/2828431-post7.html

But Acronis as suggested by sreedhav will do just fine.
My System SpecsSystem Spec
23 Mar 2012   #5

Windows 7 64 bit
 
 

I put in my old 250gb hdd and it seems to have fixed the problems I had... Thanks for the ideas however I tried it before you guys had posted up! Thanks again for the responses though.
My System SpecsSystem Spec
23 Mar 2012   #6

Win7 x 6 PC's
California, Florida, Boston
 
 

In that case it was likely your HD. I would test it to be sure before using again.
My System SpecsSystem Spec
Reply

 Help Diagnosing Computer: 0xc00000e9 W7-64 bit problems?



Thread Tools



Similar help and support threads for: Help Diagnosing Computer: 0xc00000e9 W7-64 bit
Thread Forum
Looking for help diagnosing 2 recent BSOD BSOD Help and Support
Diagnosing a computer at work, error 0x00000116 BSOD Help and Support
Computer refuses to start - Status: 0xc00000e9 BSOD Help and Support
New BSOD I Haven't Seen Before, Need Help Diagnosing BSOD Help and Support
Need help in diagnosing BSOD Help and Support


All times are GMT -5. The time now is 06:19 PM.



Windows 7 Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows 7" and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd