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Windows 7: Right click and drop downs freezing in Libraries/Folders

13 Mar 2012   #1
zetajenn

Windows 7 Home Premium 64bit
 
 
Right click and drop downs freezing in Libraries/Folders

This started a couple of weeks ago and it's driving me nuts. If I click the library folder on the taskbar on my desktop, The libraries window opens fine, then if I click on documents or pictures, etc, that opens fine/quickly. BUT once the folder is open, if I right click on any of the pictures to get the menu for opening/sending the pic somewhere, etc, the little blue delay circle pops up for up to a minute. If I try to cancel it, it shuts the whole library page down, if I wait for a minute or two the menu will finally pop up and allow me to make a selection. The same thing happens over on the left side if I try to click the little arrows for the drop downs under the main folder headings, it takes forever and if I try to cancel it shuts it down. Same thing happens when I try to search for documents. Any ideas?


My System SpecsSystem Spec
.
13 Mar 2012   #2
sreedhav

MS Windows 7 Home Premium 64-bit SP1
 
 

Dear zetajenn,
This could be a hardware issue. Open Event viewer by typing Event viewer or enevtvwr.exe in the search box. Expand the Windows logs and Applications logs too. Kindly look for any critical events and note down the Event IDs and kindly get back with the information.

regards,
sree
My System SpecsSystem Spec
14 Mar 2012   #3
zetajenn

Windows 7 Home Premium 64bit
 
 

Ok, I pulled up the event viewer and copied all the errors/warnings from the past several weeks. Does that help?


Error 3/14/2012 12:31:05 AM SideBySide 63 None
Error 3/13/2012 9:20:52 PM System Restore 8193 None
Error 3/13/2012 9:20:37 PM VSS 12289 None
Error 3/13/2012 9:10:21 PM System Restore 8193 None
Error 3/13/2012 5:12:04 PM Application Error 1000 (100)
Error 3/13/2012 5:12:00 PM Application Error 1000 (100)
Error 3/13/2012 5:00:01 PM Application Hang 1002 (101)
Error 3/13/2012 4:54:16 PM Application Hang 1002 (101)
Error 3/13/2012 4:46:09 PM Application Hang 1002 (101)
Error 3/13/2012 4:41:11 PM Application Hang 1002 (101)
Error 3/13/2012 4:36:35 PM Application Hang 1002 (101)
Error 3/13/2012 4:34:39 PM Application Hang 1002 (101)
Error 3/13/2012 3:42:09 PM Application Hang 1002 (101)
Error 3/13/2012 3:37:56 PM Application Hang 1002 (101)
Error 3/13/2012 2:41:35 PM Application Hang 1002 (101)
Error 3/13/2012 2:28:25 PM SideBySide 63 None
Error 3/13/2012 1:34:06 PM ESENT 215 Logging/Recovery
Error 3/13/2012 1:34:02 PM ESENT 215 Logging/Recovery
Warning 3/13/2012 1:27:06 PM Winlogon 6006 None
Warning 3/13/2012 1:23:45 PM Winlogon 6005 None
Warning 3/13/2012 1:22:09 PM SQLBrowser 3 None
Warning 3/13/2012 1:20:40 PM Winlogon 6004 None
Warning 3/13/2012 1:20:40 PM Winlogon 6006 None
Warning 3/13/2012 1:13:40 PM Winlogon 6005 None
Warning 3/13/2012 1:11:40 PM SQLBrowser 3 None
Warning 3/13/2012 1:04:45 PM User Profile Service 1530 None
Error 3/13/2012 11:29:38 AM Application Hang 1002 (101)
Error 3/13/2012 11:29:00 AM Application Hang 1002 (101)
Error 3/13/2012 11:04:12 AM Application Hang 1002 (101)
Error 3/13/2012 10:20:13 AM Application Hang 1002 (101)
Error 3/13/2012 9:24:18 AM Application Hang 1002 (101)
Error 3/13/2012 9:16:33 AM Application Hang 1002 (101)
Error 3/13/2012 8:39:27 AM Application Hang 1002 (101)
Error 3/13/2012 8:33:11 AM Application Hang 1002 (101)
Error 3/13/2012 8:29:10 AM Application Hang 1002 (101)
Error 3/12/2012 11:45:16 PM Bonjour Service 100 None
Error 3/12/2012 11:45:16 PM Bonjour Service 100 None
Error 3/12/2012 11:45:16 PM Bonjour Service 100 None
Error 3/12/2012 11:45:15 PM Bonjour Service 100 None
Error 3/12/2012 11:45:15 PM Bonjour Service 100 None
Error 3/12/2012 11:45:15 PM Bonjour Service 100 None
Error 3/12/2012 11:45:14 PM Bonjour Service 100 None
Error 3/12/2012 11:45:14 PM Bonjour Service 100 None
Error 3/12/2012 11:45:14 PM Bonjour Service 100 None
Error 3/12/2012 8:05:48 PM Bonjour Service 100 None
Error 3/12/2012 8:05:48 PM Bonjour Service 100 None
Error 3/12/2012 8:05:48 PM Bonjour Service 100 None
Error 3/12/2012 8:05:47 PM Bonjour Service 100 None
Error 3/12/2012 8:05:47 PM Bonjour Service 100 None
Error 3/12/2012 8:05:47 PM Bonjour Service 100 None
Error 3/12/2012 8:05:46 PM Bonjour Service 100 None
Error 3/12/2012 8:05:46 PM Bonjour Service 100 None
Error 3/12/2012 8:05:46 PM Bonjour Service 100 None
Error 3/12/2012 8:05:45 PM Bonjour Service 100 None
Error 3/12/2012 8:05:45 PM Bonjour Service 100 None
Error 3/12/2012 8:05:45 PM Bonjour Service 100 None
Error 3/12/2012 8:05:44 PM Bonjour Service 100 None
Error 3/12/2012 8:05:44 PM Bonjour Service 100 None
Error 3/12/2012 8:05:44 PM Bonjour Service 100 None
Error 3/12/2012 8:05:43 PM Bonjour Service 100 None
Error 3/12/2012 8:05:43 PM Bonjour Service 100 None
Error 3/12/2012 8:05:43 PM Bonjour Service 100 None
Error 3/12/2012 8:05:42 PM Bonjour Service 100 None
Error 3/12/2012 8:05:42 PM Bonjour Service 100 None
Error 3/12/2012 8:05:42 PM Bonjour Service 100 None
Error 3/12/2012 8:05:41 PM Bonjour Service 100 None
Error 3/12/2012 8:05:41 PM Bonjour Service 100 None
Error 3/12/2012 8:05:41 PM Bonjour Service 100 None
Error 3/12/2012 6:03:07 PM Application Hang 1002 (101)
Error 3/12/2012 5:32:36 PM Application Hang 1002 (101)
Error 3/12/2012 4:20:09 PM Application Error 1000 (100)
Error 3/12/2012 4:15:40 PM Application Error 1000 (100)
Error 3/12/2012 10:50:00 AM Application Hang 1002 (101)
Error 3/12/2012 10:30:43 AM Application Hang 1002 (101)
Error 3/12/2012 10:27:08 AM Application Hang 1002 (101)
Error 3/12/2012 10:09:47 AM Application Hang 1002 (101)
Error 3/11/2012 11:36:12 PM Bonjour Service 100 None
Error 3/11/2012 11:36:12 PM Bonjour Service 100 None
Error 3/11/2012 11:36:12 PM Bonjour Service 100 None
Error 3/11/2012 11:36:11 PM Bonjour Service 100 None
Error 3/11/2012 11:36:11 PM Bonjour Service 100 None
Error 3/11/2012 11:36:11 PM Bonjour Service 100 None
Error 3/11/2012 11:36:10 PM Bonjour Service 100 None
Error 3/11/2012 11:36:10 PM Bonjour Service 100 None
Error 3/11/2012 11:36:10 PM Bonjour Service 100 None
Error 3/11/2012 11:36:09 PM Bonjour Service 100 None
Error 3/11/2012 11:36:09 PM Bonjour Service 100 None
Error 3/11/2012 11:36:09 PM Bonjour Service 100 None
Error 3/11/2012 11:36:08 PM Bonjour Service 100 None
Error 3/11/2012 11:36:08 PM Bonjour Service 100 None
Error 3/11/2012 11:36:08 PM Bonjour Service 100 None
Error 3/9/2012 12:08:05 PM SideBySide 63 None
Warning 3/9/2012 11:33:42 AM Search 3036 Gatherer
Warning 3/9/2012 11:33:42 AM Search 3036 Gatherer
Warning 3/9/2012 11:33:37 AM SQLBrowser 3 None
Error 3/9/2012 11:28:46 AM Application Hang 1002 (101)
Error 3/9/2012 11:18:59 AM Application Hang 1002 (101)
Error 3/9/2012 9:20:03 AM Application Error 1000 (100)
Error 3/8/2012 8:37:45 PM Bonjour Service 100 None
Error 3/8/2012 8:37:45 PM Bonjour Service 100 None
Error 3/8/2012 8:37:45 PM Bonjour Service 100 None
Error 3/8/2012 8:37:44 PM Bonjour Service 100 None
Error 3/8/2012 8:37:44 PM Bonjour Service 100 None
Error 3/8/2012 8:37:44 PM Bonjour Service 100 None
Error 3/8/2012 8:37:43 PM Bonjour Service 100 None
Error 3/8/2012 8:37:43 PM Bonjour Service 100 None
Error 3/8/2012 8:37:43 PM Bonjour Service 100 None
Error 3/8/2012 8:37:42 PM Bonjour Service 100 None
Error 3/8/2012 8:37:42 PM Bonjour Service 100 None
Error 3/8/2012 8:37:42 PM Bonjour Service 100 None
Error 3/8/2012 8:37:41 PM Bonjour Service 100 None
Error 3/8/2012 8:37:41 PM Bonjour Service 100 None
Error 3/8/2012 8:37:41 PM Bonjour Service 100 None
Error 3/8/2012 8:37:40 PM Bonjour Service 100 None
Error 3/8/2012 8:37:40 PM Bonjour Service 100 None
Error 3/8/2012 8:37:40 PM Bonjour Service 100 None
Error 3/8/2012 8:37:39 PM Bonjour Service 100 None
Error 3/8/2012 8:37:39 PM Bonjour Service 100 None
Error 3/8/2012 8:37:39 PM Bonjour Service 100 None
Error 3/8/2012 8:37:38 PM Bonjour Service 100 None
Error 3/8/2012 8:37:38 PM Bonjour Service 100 None
Error 3/8/2012 8:37:38 PM Bonjour Service 100 None
Error 3/8/2012 9:56:57 AM SideBySide 63 None
Warning 3/7/2012 9:20:24 PM SQLBrowser 3 None
Warning 3/7/2012 9:18:58 PM User Profile Service 1530 None
Error 3/7/2012 1:44:30 PM Application Error 1000 (100)
Error 3/7/2012 1:44:17 PM Application Error 1000 (100)
Error 3/7/2012 12:44:01 PM Application Hang 1002 (101)
Warning 3/7/2012 9:13:56 AM User Profile Service 1530 None
Warning 3/7/2012 9:13:56 AM User Profile Service 1530 None
Error 3/7/2012 9:12:34 AM Application Hang 1002 (101)
Warning 1/31/2012 9:16:09 PM User Profile Service 1530 None
Warning 1/31/2012 9:16:08 PM User Profile Service 1530 None
Error 1/31/2012 3:59:13 PM Application Error 1000 (100)
Information 1/31/2012 3:59:11 PM Windows Error Reporting 1001 None
Error 1/31/2012 3:59:01 PM Application Error 1000 (100)
Error 1/31/2012 3:59:01 PM ASP.NET 2.0.50727.0 1334 None
Error 1/31/2012 3:18:51 PM SideBySide 63 None
Error 1/31/2012 11:57:02 AM Application Error 1000 (100)
Warning 3/6/2012 9:03:04 PM RestartManager 10010 None
Warning 3/6/2012 9:03:04 PM RestartManager 10010 None
Warning 3/6/2012 9:03:04 PM RestartManager 10010 None
Warning 3/6/2012 9:03:04 PM RestartManager 10010 None
Warning 3/6/2012 9:03:04 PM RestartManager 10010 None
Warning 3/6/2012 9:03:04 PM RestartManager 10010 None
Warning 3/6/2012 9:03:04 PM RestartManager 10010 None
Warning 3/6/2012 9:03:04 PM RestartManager 10010 None
Warning 3/6/2012 9:03:04 PM RestartManager 10010 None
Warning 3/6/2012 9:03:04 PM RestartManager 10010 None
Warning 3/6/2012 9:03:04 PM RestartManager 10010 None
Warning 3/6/2012 9:03:04 PM RestartManager 10010 None
Warning 3/6/2012 9:03:04 PM RestartManager 10010 None
Warning 3/6/2012 9:03:04 PM RestartManager 10010 None
Warning 3/6/2012 9:03:04 PM RestartManager 10010 None
Warning 3/6/2012 9:03:03 PM RestartManager 10010 None
Warning 3/6/2012 9:03:03 PM RestartManager 10010 None
Warning 3/6/2012 9:03:03 PM RestartManager 10010 None
Warning 3/6/2012 9:03:03 PM RestartManager 10010 None
Warning 3/6/2012 9:03:03 PM RestartManager 10010 None
Warning 3/6/2012 9:03:03 PM RestartManager 10010 None
Warning 3/6/2012 9:03:03 PM RestartManager 10010 None
Warning 3/6/2012 9:03:03 PM RestartManager 10010 None
Error 3/6/2012 7:39:51 PM Bonjour Service 100 None
Error 3/6/2012 7:39:51 PM Bonjour Service 100 None
Error 3/6/2012 7:39:51 PM Bonjour Service 100 None
Error 3/6/2012 7:39:50 PM Bonjour Service 100 None
Error 3/6/2012 7:39:50 PM Bonjour Service 100 None
Error 3/6/2012 7:39:50 PM Bonjour Service 100 None
Error 3/6/2012 7:39:49 PM Bonjour Service 100 None
Error 3/6/2012 7:39:49 PM Bonjour Service 100 None
Error 3/6/2012 7:39:49 PM Bonjour Service 100 None
Error 3/6/2012 7:39:48 PM Bonjour Service 100 None
Error 3/6/2012 7:39:48 PM Bonjour Service 100 None
Error 3/6/2012 7:39:48 PM Bonjour Service 100 None
Error 3/6/2012 7:39:47 PM Bonjour Service 100 None
Error 3/6/2012 7:39:47 PM Bonjour Service 100 None
Error 3/6/2012 7:39:47 PM Bonjour Service 100 None
Error 3/6/2012 7:39:46 PM Bonjour Service 100 None
Error 3/6/2012 7:39:46 PM Bonjour Service 100 None
Error 3/6/2012 7:39:46 PM Bonjour Service 100 None
Error 3/6/2012 7:39:45 PM Bonjour Service 100 None
Error 3/6/2012 7:39:45 PM Bonjour Service 100 None
Error 3/6/2012 7:39:45 PM Bonjour Service 100 None
Error 3/6/2012 7:39:44 PM Bonjour Service 100 None
Error 3/6/2012 7:39:44 PM Bonjour Service 100 None
Error 3/6/2012 7:39:44 PM Bonjour Service 100 None
Error 3/6/2012 3:49:52 PM Application Hang 1002 (101)
Error 3/5/2012 3:20:38 PM SideBySide 63 None
Warning 3/5/2012 10:02:09 AM SQLBrowser 3 None
Error 3/1/2012 3:59:34 PM Application Error 1000 (100)
Error 2/28/2012 8:01:17 PM Application Hang 1002 (101)
Error 2/28/2012 2:57:26 PM Application Hang 1002 (101)
Error 2/28/2012 2:56:42 PM Application Hang 1002 (101)
Error 2/28/2012 2:50:14 PM Application Hang 1002 (101)
Error 2/28/2012 2:49:40 PM Application Hang 1002 (101)
)
Error 2/28/2012 2:49:04 PM Application Hang 1002 (101)
Error 2/28/2012 2:48:37 PM Application Hang 1002 (101)
Error 2/27/2012 2:36:46 PM SideBySide 63 None
Error 2/23/2012 2:26:58 PM Bonjour Service 100 None
Error 2/23/2012 2:26:58 PM Bonjour Service 100 None
Error 2/23/2012 2:26:58 PM Bonjour Service 100 None
Error 2/23/2012 2:26:42 PM Bonjour Service 100 None
Error 2/23/2012 2:26:42 PM Bonjour Service 100 None
Error 2/23/2012 2:26:42 PM Bonjour Service 100 None
Error 2/23/2012 2:26:27 PM Bonjour Service 100 None
Error 2/23/2012 2:26:27 PM Bonjour Service 100 None
Error 2/23/2012 2:26:27 PM Bonjour Service 100 None
Error 2/23/2012 2:26:11 PM Bonjour Service 100 None
Error 2/23/2012 2:26:11 PM Bonjour Service 100 None
Error 2/23/2012 2:26:11 PM Bonjour Service 100 None
Error 2/23/2012 2:25:55 PM Bonjour Service 100 None
Error 2/23/2012 2:25:55 PM Bonjour Service 100 None
Error 2/23/2012 2:25:55 PM Bonjour Service 100 None
Error 2/23/2012 2:25:40 PM Bonjour Service 100 None
Error 2/23/2012 2:25:40 PM Bonjour Service 100 None
Error 2/23/2012 2:25:40 PM Bonjour Service 100 None
Error 2/23/2012 2:25:24 PM Bonjour Service 100 None
Error 2/23/2012 2:25:24 PM Bonjour Service 100 None
Error 2/23/2012 2:25:24 PM Bonjour Service 100 None
My System SpecsSystem Spec
.

14 Mar 2012   #4
FliGi7

XP / Win7 x64 Pro
 
 

I would run "scf /scannow" from an elevated command prompt in case there are any corrupted system files causing this delay.

Have you recently installed any programs on your machine? If so, what are they?
My System SpecsSystem Spec
14 Mar 2012   #5
zetajenn

Windows 7 Home Premium 64bit
 
 

I haven't installed anything in months but I also just realized that my Norton Anti-Virus isn't updating the virus info and hasn't since 2/23 adn when I try to get it to update it tries and then cancels itself. I have no idea if this is related or not.
My System SpecsSystem Spec
14 Mar 2012   #6
FliGi7

XP / Win7 x64 Pro
 
 

Yea, that doesn't sound normal. You could have been infected somehow in between then and now. What I'd try doing is boot into safe mode and do a scan with MalwareBytes to see if it finds anything.

Malwarebytes : Malwarebytes Anti-Malware PRO removes malware including viruses, spyware, worms and trojans, plus it protects your computer

I'd also run the "sfc /scannow" command at that point as well.
My System SpecsSystem Spec
14 Mar 2012   #7
zetajenn

Windows 7 Home Premium 64bit
 
 

I did the sfc /scannow adn it said windows did not find any integrity violations.
My System SpecsSystem Spec
14 Mar 2012   #8
zetajenn

Windows 7 Home Premium 64bit
 
 

Oops, just saw your other post so I'm going to re-do it in safe mode.
My System SpecsSystem Spec
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 Right click and drop downs freezing in Libraries/Folders




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