| Windows 7: Hard drive failure on preloaded HP laptop - how to obtain copy of os? |
18 Mar 2012
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#11 | | Windows 7 Professional x64 Service Pack 1 USA |

Quote: Originally Posted by windude99 
Quote: Originally Posted by ignatzatsonic 
Quote: Originally Posted by windude99 I tried with my own PC. I downloaded the appropriate iso for my pc and windows didn't like my product key. When I tried to reinstall with my OEM disc from Amazon, it activated with no problem. Hmmm.... I can't explain that.
But I am pretty sure others have had success with the Digital River downloads. I don't think they are restricted to retail. Mabe I'm wrong?? I would hope that the Digital River downloads would work, but OEM discs are designed for OEM keys and retail discs(like the iso from digital river) work with retail keys. I just read up on it and it looks like the digital river downloads will work, but you will have to call Microsoft to activate it. | My System Specs |
| Computer type PC/Desktop System Manufacturer/Model Number HP Pavilion P7-1010 OS Windows 7 Professional x64 Service Pack 1 CPU AMD Athlon X4 645 Motherboard Foxxcon N-Alvorix RS880 Memory 6GB DDR3 1066 Graphics Card Sapphire Radeon HD 5670 512MB Sound Card Realtek Integrated Audio Monitor(s) Displays HP 2011x Screen Resolution 1600x900 Keyboard HP OEM- Made by Chicony Mouse HP OEM- Made by Logitech PSU Seasonic S12 II Bronze 380 Watt Case HP OEM Cooling Coolermaster Heatsink, AVC Case Fan Hard Drives 1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM Internet Speed 20MBit Down/4 Up Antivirus Microsoft Security Essentials Browser Internet Explorer 9 |
18 Mar 2012
|
#12 | | win 7 ultimate nottingham |

Quote: Originally Posted by ignatzatsonic 
Quote: Originally Posted by pebbly Yes you are correct windude99  Pebbly:
Are you sure Windude99 is correct?
I thought those Digital River downloads DID work on OEM PCs, but I've never had to use them. Not 100% sure ignatz, I personnaly thought they would work, I do know of a way to get them working legally but that is not for discussion on a public forum | My System Specs | | System Manufacturer/Model Number self build OS win 7 ultimate CPU amd phenom x4 9600 Motherboard asus m2n32-sli deluxe Memory corsair twinxs 2x2gb Graphics Card 2x nvidia 1gb 8500gt Sound Card onboard Monitor(s) Displays 19" lg ring tft PSU oryxx tornado 750w Case thermaltake xaser lll Cooling artic freezer64 pro + 7 case fans Hard Drives maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb |
18 Mar 2012
|
#13 | | Windows 7 Professional x64 Service Pack 1 USA |

Quote: Originally Posted by pebbly 
Quote: Originally Posted by ignatzatsonic 
Quote: Originally Posted by pebbly Yes you are correct windude99  Pebbly:
Are you sure Windude99 is correct?
I thought those Digital River downloads DID work on OEM PCs, but I've never had to use them. Not 100% sure ignatz, I personnaly thought they would work, I do know of a way to get them working legally but that is not for discussion on a public forum  Just call microsoft mand explain the situation to them, and they should give you a code to use. i doubt the original poster wants to go to all of that trouble, so the original poster should order recovery media from HP. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number HP Pavilion P7-1010 OS Windows 7 Professional x64 Service Pack 1 CPU AMD Athlon X4 645 Motherboard Foxxcon N-Alvorix RS880 Memory 6GB DDR3 1066 Graphics Card Sapphire Radeon HD 5670 512MB Sound Card Realtek Integrated Audio Monitor(s) Displays HP 2011x Screen Resolution 1600x900 Keyboard HP OEM- Made by Chicony Mouse HP OEM- Made by Logitech PSU Seasonic S12 II Bronze 380 Watt Case HP OEM Cooling Coolermaster Heatsink, AVC Case Fan Hard Drives 1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM Internet Speed 20MBit Down/4 Up Antivirus Microsoft Security Essentials Browser Internet Explorer 9 |
18 Mar 2012
|
#14 | | Windows 7 Ultimate SP1 64-Bit Peterborough, England |
| My System Specs | | System Manufacturer/Model Number HP Pavilion Elite 495UK OS Windows 7 Ultimate SP1 64-Bit CPU Intel Core i7 870 @ 2.93GHz Motherboard MSI 2A9C (CPU1) Memory 8Gb Dual-Channel DDR3 @ 664MHz Graphics Card nVidia GeForce GTX 460 1024MB dedicated RAM Sound Card Realtek HD Audio Monitor(s) Displays HP2310i Screen Resolution 1920 x 1080 Keyboard Logitech K750 solar-powered keyboard Mouse Logitech Wireless M180 mouse PSU 460W Case HP Elite Cooling Air cooled Hard Drives 1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage Internet Speed 2Mb Other Info Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop |
18 Mar 2012
|
#15 | | Win7 x 6 PC's California, Florida, Boston |

Quote: Originally Posted by windude99 If I'm thinking correctly, those iso won't work because those are for retail product keys and Wampus wants to install using the oem product key from HP. Correct me if I'm wrong, but when i tried to reinstall using one of those it didn't like my product key that came with my PC. The retail installer has been used for clean reinstalling factory OEM since XP. It is a greatly superior install to Factory Recovery, and is a specialty of these forums.
In addition to the valuable ISO files linked by Pebbly, all of the steps are here: Clean Reinstall - Factory OEM Windows 7 - Windows 7 Forums | My System Specs | | |
20 Mar 2012
|
#16 | | windows 7 home preimum 64 bit |
Many, many Thanks You guys are fantastic!
Special thanks to each of you. You've given me back a little confidence. Now all I need is the new drive.
I've downloaded the 64 bit ISO, burned a DVD and plan to follow Gregocker's tutorial.
Thanks again. Y'all are truly exceptional. | My System Specs | | System Manufacturer/Model Number HP Pavilion dv6-6b27nr OS windows 7 home preimum 64 bit CPU Intel I7 Memory 8 mb Hard Drives Hitachi 750GB |
20 Mar 2012
|
#17 | | Win7 x 6 PC's California, Florida, Boston |
Let us know how it goes, or if there are any further questions. | My System Specs | | |
20 Mar 2012
|
#18 | | Windows 7 Ultimate SP1 64-Bit Peterborough, England |
You're very welcome Wampus.
You're in good hands with Greg's tutorial as he is our top expert in this field.
Don't hesitate to post back if you need further help. | My System Specs | | System Manufacturer/Model Number HP Pavilion Elite 495UK OS Windows 7 Ultimate SP1 64-Bit CPU Intel Core i7 870 @ 2.93GHz Motherboard MSI 2A9C (CPU1) Memory 8Gb Dual-Channel DDR3 @ 664MHz Graphics Card nVidia GeForce GTX 460 1024MB dedicated RAM Sound Card Realtek HD Audio Monitor(s) Displays HP2310i Screen Resolution 1920 x 1080 Keyboard Logitech K750 solar-powered keyboard Mouse Logitech Wireless M180 mouse PSU 460W Case HP Elite Cooling Air cooled Hard Drives 1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage Internet Speed 2Mb Other Info Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop |
20 Mar 2012
|
#19 | | Windows 7 Ultimate x64 SP1 Philadelphia, PA |

Quote: Originally Posted by pebbly Not 100% sure ignatz, I personnaly thought they would work, I do know of a way to get them working legally but that is not for discussion on a public forum  Just to clarify, there's no difference in discs for OEM and retail anymore, in terms of licensing. Gone are the days of XP when you needed a retail or OEM disc. Not since Vista's release have we had to worry about that wrinkle in the clean install process.
I can't confirm if some OEM's BIOS lock their discs, because I use OEM discs for one and only one reason...drink coasters.
There shouldn't be any "not liking my key" as people are stating, as long as you aren't trying to use a Professional key on Home Premium, etc. The keys will be accepted. Possibly, if they have been used recently, you may not be able to activate online...but a simple phone call fixes that.
Going by typical accepted practices, don't put in your key during the install. Enter it later, once you get the system up and running, and there should be no issues. I've used the Digital River .isos and TechNet isos, to install on everything from OEM systems to custom builds without any issues.
The simplest way for those of us who do many installs of various types, is to create the USB flash drive installer with all versions and both platforms. That method also works with any type of legit key. | My System Specs | | OS Windows 7 Ultimate x64 SP1 CPU Intel Core i7-2600 Motherboard Gigabyte GA-P67A-UD3P-B3 Memory 12 GB Patriot Extreme DDR3-1333 Graphics Card Nvidia GTX 470 Monitor(s) Displays Dell UltraSharp 2209WA PSU OCZ ModStream 700W Case CoolerMaster HAF 912 Advanced Cooling CoolerMaster Hyper 212 Plus Hard Drives OCZ Agility3 240 GB, WD5001AALS, WD7501AALS |
20 Mar 2012
|
#20 | | Windows 7 Home Premium 32 bit |

Quote: Originally Posted by Wampus You guys are fantastic!
Special thanks to each of you. You've given me back a little confidence. Now all I need is the new drive.
I've downloaded the 64 bit ISO, burned a DVD and plan to follow Gregocker's tutorial.
Thanks again. Y'all are truly exceptional. STOP PRESS:
If you haven't already done away with the OEM installation, I invite your attention to a post by Andreas van dem Helge dated 14 Aug 2010 in Microsoft Support Forum http://social.microsoft.com/Forums/e...9-ed22bce80a56
For ready reference I quote: "You can also restore OEM BIOS-locked SLP without the original media. It's a little trickier but it is certainly possible and IMO avoids all the hassles of the activation and "genuine advantage" BS system. You need to extract the SLP product key from your current Windows install and also the SLP certificate (.xrm-ms file extension, probably called acer.xrm-ms) Once you reinstall Windows you use the tool built into windows, slmgr.vbs to reinstall the certificate, product key and then rearm windows activation and reboot. Open an ADMINISTRATOR command prompt and type slmgr.vbs and it will give you the usage. An advantage to this is that no internet connection or telephone is needed for windows to report "active and genuine)"
Good luck.
Last edited by jumanji; 20 Mar 2012 at 11:51 AM..
Reason: wrong link corrected.
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