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Windows 7: Hard drive failure on preloaded HP laptop - how to obtain copy of os?

18 Mar 2012   #11

Windows 7 Professional x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by windude99 View Post
Quote   Quote: Originally Posted by ignatzatsonic View Post
Quote   Quote: Originally Posted by windude99 View Post
I tried with my own PC. I downloaded the appropriate iso for my pc and windows didn't like my product key. When I tried to reinstall with my OEM disc from Amazon, it activated with no problem.
Hmmm.... I can't explain that.

But I am pretty sure others have had success with the Digital River downloads. I don't think they are restricted to retail.
Mabe I'm wrong?? I would hope that the Digital River downloads would work, but OEM discs are designed for OEM keys and retail discs(like the iso from digital river) work with retail keys.
I just read up on it and it looks like the digital river downloads will work, but you will have to call Microsoft to activate it.

My System SpecsSystem Spec
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18 Mar 2012   #12

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
Quote   Quote: Originally Posted by pebbly View Post
Yes you are correct windude99
Pebbly:

Are you sure Windude99 is correct?

I thought those Digital River downloads DID work on OEM PCs, but I've never had to use them.
Not 100% sure ignatz, I personnaly thought they would work, I do know of a way to get them working legally but that is not for discussion on a public forum
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18 Mar 2012   #13

Windows 7 Professional x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by pebbly View Post
Quote   Quote: Originally Posted by ignatzatsonic View Post
Quote   Quote: Originally Posted by pebbly View Post
Yes you are correct windude99
Pebbly:

Are you sure Windude99 is correct?

I thought those Digital River downloads DID work on OEM PCs, but I've never had to use them.
Not 100% sure ignatz, I personnaly thought they would work, I do know of a way to get them working legally but that is not for discussion on a public forum
Just call microsoft mand explain the situation to them, and they should give you a code to use. i doubt the original poster wants to go to all of that trouble, so the original poster should order recovery media from HP.
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18 Mar 2012   #14

Windows 7 Ultimate SP1 64-Bit
 
 

My System SpecsSystem Spec
18 Mar 2012   #15
Microsoft MVP

 

Quote   Quote: Originally Posted by windude99 View Post
Quote   Quote: Originally Posted by pebbly View Post
Hi Wampus, Welcome to the forums ,Along with windude99's excellent advice you could also download the official copies and use the product key that is on the underside of your laptop
Windows 7 Home Premium x64 SP1 English Official ISO download
Windows 7 Home Premium x86 SP1 English Official ISO download
hope this helps you
If I'm thinking correctly, those iso won't work because those are for retail product keys and Wampus wants to install using the oem product key from HP. Correct me if I'm wrong, but when i tried to reinstall using one of those it didn't like my product key that came with my PC.
The retail installer has been used for clean reinstalling factory OEM since XP. It is a greatly superior install to Factory Recovery, and is a specialty of these forums.

In addition to the valuable ISO files linked by Pebbly, all of the steps are here: Clean Reinstall - Factory OEM Windows 7 - Windows 7 Forums
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20 Mar 2012   #16

windows 7 home preimum 64 bit
 
 
Many, many Thanks

You guys are fantastic!

Special thanks to each of you. You've given me back a little confidence. Now all I need is the new drive.

I've downloaded the 64 bit ISO, burned a DVD and plan to follow Gregocker's tutorial.

Thanks again. Y'all are truly exceptional.
My System SpecsSystem Spec
20 Mar 2012   #17
Microsoft MVP

 

Let us know how it goes, or if there are any further questions.
My System SpecsSystem Spec
20 Mar 2012   #18

Windows 7 Ultimate SP1 64-Bit
 
 

You're very welcome Wampus.

You're in good hands with Greg's tutorial as he is our top expert in this field.

Don't hesitate to post back if you need further help.
My System SpecsSystem Spec
20 Mar 2012   #19

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by pebbly View Post
Not 100% sure ignatz, I personnaly thought they would work, I do know of a way to get them working legally but that is not for discussion on a public forum
Just to clarify, there's no difference in discs for OEM and retail anymore, in terms of licensing. Gone are the days of XP when you needed a retail or OEM disc. Not since Vista's release have we had to worry about that wrinkle in the clean install process.

I can't confirm if some OEM's BIOS lock their discs, because I use OEM discs for one and only one reason...drink coasters.

There shouldn't be any "not liking my key" as people are stating, as long as you aren't trying to use a Professional key on Home Premium, etc. The keys will be accepted. Possibly, if they have been used recently, you may not be able to activate online...but a simple phone call fixes that.

Going by typical accepted practices, don't put in your key during the install. Enter it later, once you get the system up and running, and there should be no issues. I've used the Digital River .isos and TechNet isos, to install on everything from OEM systems to custom builds without any issues.

The simplest way for those of us who do many installs of various types, is to create the USB flash drive installer with all versions and both platforms. That method also works with any type of legit key.
My System SpecsSystem Spec
20 Mar 2012   #20

Windows 7 Home Premium 32 bit
 
 

Quote   Quote: Originally Posted by Wampus View Post
You guys are fantastic!

Special thanks to each of you. You've given me back a little confidence. Now all I need is the new drive.

I've downloaded the 64 bit ISO, burned a DVD and plan to follow Gregocker's tutorial.

Thanks again. Y'all are truly exceptional.
STOP PRESS:

If you haven't already done away with the OEM installation, I invite your attention to a post by Andreas van dem Helge dated 14 Aug 2010 in Microsoft Support Forum

http://social.microsoft.com/Forums/e...9-ed22bce80a56

For ready reference I quote:

"You can also restore OEM BIOS-locked SLP without the original media. It's a little trickier but it is certainly possible and IMO avoids all the hassles of the activation and "genuine advantage" BS system. You need to extract the SLP product key from your current Windows install and also the SLP certificate (.xrm-ms file extension, probably called acer.xrm-ms)

Once you reinstall Windows you use the tool built into windows, slmgr.vbs to reinstall the certificate, product key and then rearm windows activation and reboot. Open an ADMINISTRATOR command prompt and type slmgr.vbs and it will give you the usage. An advantage to this is that no internet connection or telephone is needed for windows to report "active and genuine)"

Good luck.
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 Hard drive failure on preloaded HP laptop - how to obtain copy of os?





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