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Windows 7: Hard drive failure on preloaded HP laptop - how to obtain copy of os?


18 Mar 2012   #1

windows 7 home preimum 64 bit
 
 
Hard drive failure on preloaded HP laptop - how to obtain copy of os?

Hi - I have a HP Pavilion dv6 laptop and getting alerts saying the hard drive is failing. I've pushed all my data up to NAS storage and will install a new hard disk but... How can I get a replacement of Windows 7 Home Premium. With the drive failing, Windows is becoming unstable and I need to do a fresh install on the new drive once it's installed.

Thanks for you help.

My System SpecsSystem Spec
.

18 Mar 2012   #2

Windows 7 Professional x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by Wampus View Post
Hi - I have a HP Pavilion dv6 laptop and getting alerts saying the hard drive is failing. I've pushed all my data up to NAS storage and will install a new hard disk but... How can I get a replacement of Windows 7 Home Premium. With the drive failing, Windows is becoming unstable and I need to do a fresh install on the new drive once it's installed.

Thanks for you help.
Here is a link to the HP Drivers and support page:
Software & Driver Downloads HP Pavilion dv6-6b27nr Entertainment Notebook PC - HP Customer Care (United States - English)
Click on the option that says order recovery media. It will cost you some money, but you will be able to reinstall. Also, before you buy recovery discs, you should try creating a system image:
How to Create a System Image in Windows 7 - How-To Geek
My System SpecsSystem Spec
18 Mar 2012   #3

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Hi Wampus, Welcome to the forums ,Along with windude99's excellent advice you could also download the official copies and use the product key that is on the underside of your laptop
Windows 7 Home Premium x64 SP1 English Official ISO download
Windows 7 Home Premium x86 SP1 English Official ISO download
hope this helps you
My System SpecsSystem Spec
.


18 Mar 2012   #4

Windows 7 Professional x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by pebbly View Post
Hi Wampus, Welcome to the forums ,Along with windude99's excellent advice you could also download the official copies and use the product key that is on the underside of your laptop
Windows 7 Home Premium x64 SP1 English Official ISO download
Windows 7 Home Premium x86 SP1 English Official ISO download
hope this helps you
If I'm thinking correctly, those iso won't work because those are for retail product keys and Wampus wants to install using the oem product key from HP. Correct me if I'm wrong, but when i tried to reinstall using one of those it didn't like my product key that came with my PC.
My System SpecsSystem Spec
18 Mar 2012   #5

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Yes you are correct windude99
My System SpecsSystem Spec
18 Mar 2012   #6

Windows 7 Professional x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by pebbly View Post
Yes you are correct windude99
I like mmy oem disc from Amazon because I can use it to relinstall Windows on computers with OEM keys. Here is a link to one on amazon:
Amazon.com: Windows 7 Home Premium SP1 64bit (Full) System Builder DVD 1 Pack: Software
My System SpecsSystem Spec
18 Mar 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

Quote   Quote: Originally Posted by pebbly View Post
Yes you are correct windude99
Pebbly:

Are you sure Windude99 is correct?

I thought those Digital River downloads DID work on OEM PCs, but I've never had to use them.
My System SpecsSystem Spec
18 Mar 2012   #8

Windows 7 Professional x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
Quote   Quote: Originally Posted by pebbly View Post
Yes you are correct windude99
Pebbly:

Are you sure Windude99 is correct?

I thought those Digital River downloads DID work on OEM PCs, but I've never had to use them.
I tried with my own PC. I downloaded the appropriate iso for my pc and windows didn't like my product key. When I tried to reinstall with my OEM disc from Amazon, it activated with no problem.
My System SpecsSystem Spec
18 Mar 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

Quote   Quote: Originally Posted by windude99 View Post
I tried with my own PC. I downloaded the appropriate iso for my pc and windows didn't like my product key. When I tried to reinstall with my OEM disc from Amazon, it activated with no problem.
Hmmm.... I can't explain that.

But I am pretty sure others have had success with the Digital River downloads. I don't think they are restricted to retail.
My System SpecsSystem Spec
18 Mar 2012   #10

Windows 7 Professional x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
Quote   Quote: Originally Posted by windude99 View Post
I tried with my own PC. I downloaded the appropriate iso for my pc and windows didn't like my product key. When I tried to reinstall with my OEM disc from Amazon, it activated with no problem.
Hmmm.... I can't explain that.

But I am pretty sure others have had success with the Digital River downloads. I don't think they are restricted to retail.
Mabe I'm wrong?? I would hope that the Digital River downloads would work, but OEM discs are designed for OEM keys and retail discs(like the iso from digital river) work with retail keys.
My System SpecsSystem Spec
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 Hard drive failure on preloaded HP laptop - how to obtain copy of os?




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