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Windows 7: Icons missing

26 Mar 2012   #11
nbafan

Windows 7 64 bit
 
 

Does anyone have any prior knowledge of Codec-C? I downloaded it a few days back. Maybe that's what is causing me problems. I tried doing some research on it and some said it's a virus while others said it's not. I tried removing it but it's not working.


My System SpecsSystem Spec
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26 Mar 2012   #12
Infinite

Windows 7 Ultimate SP1 - 64 Bit
 
 

My System SpecsSystem Spec
26 Mar 2012   #13
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

My System SpecsSystem Spec
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26 Mar 2012   #14
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Status Key:
X = Malware, spyware, adware, or other potentially unwanted items
SystemLookup - CLSID List=
My System SpecsSystem Spec
26 Mar 2012   #15
nbafan

Windows 7 64 bit
 
 

I e-mailed the people that created the C-Codec and they sent me this link to remove C-Codec - [link removed] (I apologize if I'm not allowed to post links) but it worked.
I ran the uninstall utility and Avast is gone.
I tried using Revo but I couldn't find Avast.
My System SpecsSystem Spec
27 Mar 2012   #16
Infinite

Windows 7 Ultimate SP1 - 64 Bit
 
 

WOT is flagging premiumsave.info as red for me.
My System SpecsSystem Spec
27 Mar 2012   #17
nbafan

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Infinite View Post
WOT is flagging premiumsave.info as red for me.
Oh I'm sorry about that! It actually did remove Codec-C from my computer so I thought it was safe. This was the e-mail I received from them:

Quote:
Hello,

I apologize that you are having trouble with your application. You should be able to remove the application simply by going into your computer Control Panel and entering your Add/Remove programs menu.
From this menu you can remove Premiumplay Codec-C by clicking uninstall.

We are aware of a problem over the past week of users who installed a faulty version of our product, if the above steps did not work then please use the below link. The below link only works if you installed the faulty version.

[link here]
My System SpecsSystem Spec
27 Mar 2012   #18
Infinite

Windows 7 Ultimate SP1 - 64 Bit
 
 

I suggest downloading and running Malwarebytes.
My System SpecsSystem Spec
29 Mar 2012   #19
nbafan

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Infinite View Post
I suggest downloading and running Malwarebytes.
Thanks, downloaded the full version and found some minor errors which are now removed.

I'm still unsure how I would get the programs back on the start menu.
My System SpecsSystem Spec
29 Mar 2012   #20
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Can you reinstall ms office ? It may bring those programs back in start menu.
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 Icons missing




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