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  1. Posts : 13
    Windows 7 64 bit
    Thread Starter
       #11

    Does anyone have any prior knowledge of Codec-C? I downloaded it a few days back. Maybe that's what is causing me problems. I tried doing some research on it and some said it's a virus while others said it's not. I tried removing it but it's not working.
      My Computer


  2. Posts : 960
    Windows 7 Ultimate SP1 - 64 Bit
       #12
      My Computer


  3. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #13
      My Computer


  4. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #14

    Status Key:
    X = Malware, spyware, adware, or other potentially unwanted items
    SystemLookup - CLSID List=
      My Computer


  5. Posts : 13
    Windows 7 64 bit
    Thread Starter
       #15

    I e-mailed the people that created the C-Codec and they sent me this link to remove C-Codec - [link removed] (I apologize if I'm not allowed to post links) but it worked.
    I ran the uninstall utility and Avast is gone.
    I tried using Revo but I couldn't find Avast.
    Last edited by z3r010; 27 Mar 2012 at 02:35. Reason: removed link
      My Computer


  6. Posts : 960
    Windows 7 Ultimate SP1 - 64 Bit
       #16

    WOT is flagging premiumsave.info as red for me.
      My Computer


  7. Posts : 13
    Windows 7 64 bit
    Thread Starter
       #17

    Infinite said:
    WOT is flagging premiumsave.info as red for me.
    Oh I'm sorry about that! It actually did remove Codec-C from my computer so I thought it was safe. This was the e-mail I received from them:

    Hello,

    I apologize that you are having trouble with your application. You should be able to remove the application simply by going into your computer Control Panel and entering your Add/Remove programs menu.
    From this menu you can remove Premiumplay Codec-C by clicking uninstall.

    We are aware of a problem over the past week of users who installed a faulty version of our product, if the above steps did not work then please use the below link. The below link only works if you installed the faulty version.

    [link here]
      My Computer


  8. Posts : 960
    Windows 7 Ultimate SP1 - 64 Bit
       #18

    I suggest downloading and running Malwarebytes.
      My Computer


  9. Posts : 13
    Windows 7 64 bit
    Thread Starter
       #19

    Infinite said:
    I suggest downloading and running Malwarebytes.
    Thanks, downloaded the full version and found some minor errors which are now removed.

    I'm still unsure how I would get the programs back on the start menu.
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #20

    Can you reinstall ms office ? It may bring those programs back in start menu.
      My Computer


 
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