my laptop restarts again and again during work


  1. Posts : 20
    windows 7 ultimate 64 bit
       #1

    my laptop restarts again and again during work


    I have a HP pavilion g-6 series laptop core i 5 ... when ever i am working on my laptop it gets restart again and again ?? what might be the issue ..any solution ?

    os== win 7 ultimate
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Might be heat, power, system corruption, malware, etc. Do you get an error message>? Is there anything listed in event viewer?

    Please provide us with your Event Viewer administrative logs by following these steps:


    Click Start Menu
    Type eventvwr into Search programs and files (do not hit enter)
    Right click eventvwr.exe and click Run as administrator
    Expand Custom Views
    Click Administrative Events
    Right click Administrative Events
    Save all Events in Custom View As...
    Save them in a folder where you will remember which folder and save as Errors.evtx
    Go to where you saved Errors.evtx
    Right click Errors.evtx -> send to -> compressed (zipped) folder
    Upload the .zip file here.
      My Computer


  3. Posts : 20
    windows 7 ultimate 64 bit
    Thread Starter
       #3

    zigzag3143 said:
    Might be heat, power, system corruption, malware, etc. Do you get an error message>? Is there anything listed in event viewer?

    Please provide us with your Event Viewer administrative logs by following these steps:


    Click Start Menu
    Type eventvwr into Search programs and files (do not hit enter)
    Right click eventvwr.exe and click Run as administrator
    Expand Custom Views
    Click Administrative Events
    Right click Administrative Events
    Save all Events in Custom View As...
    Save them in a folder where you will remember which folder and save as Errors.evtx
    Go to where you saved Errors.evtx
    Right click Errors.evtx -> send to -> compressed (zipped) folder
    Upload the .zip file here.
    Here is the screen shot :
    my laptop restarts again and again during work Attached Files
    • File Type: zip k.zip (188.9 KB, 59 views)
      My Computer

  4.    #4

    Run a full scan with Malwarebytes

    Uninstall and then reinstall Microsoft Security Essentials to see if the problem goes away.

    If this doesn't help then uninstall VMWare to see if problem goes away.
      My Computer


 

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