Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: My desktop is gone

28 Mar 2012   #1
stowrag

Windows 7 64 bit
 
 
My desktop is gone

Symptoms: my computer desktop, including icons, menu bar and desktop background have been replaced by a blue screen.
I can see and move the mouse cursor, but clicking has no effect.
Ctrl alt del works, and the mouse responds as it should in the task manager.
the user account login screens seem to work fine.

This is a work computer (a laptop) and so I have been very cautious about what I use it for.

Side note: initially the blue screen that came up had text in the lower left hand corner that read "windows 7
Build 7601
This copy of windows is not genuine"

It also launched a pop up on login offering options to activate / authenticate/register my copy of windows which is legitamite I've been told. It's a work computer, so I didn't actually set it up. However, we went through the pop ups instructions, and the text disappeared, but the problem remains.

Anyone have any suggestions?


My System SpecsSystem Spec
.
28 Mar 2012   #2
Dwarf

Windows 8.1 Pro RTM x64
 
 

Hi sowrag and welcome to W7 Forums

As it is a work laptop, you will need to talk to your IT department about this issue.
My System SpecsSystem Spec
28 Mar 2012   #3
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

If it is a work computer, your best bet is to bring it to your I.T. staff, rather than mess with it yourself.
My System SpecsSystem Spec
.

28 Mar 2012   #4
gregrocker

 

You should show this to your IT Department before proceeding:

This is symptomatic of drive letter slippage resulting in Non-Genuine Blue Screen lockout. We see this about once per month here. It normally happens after re-imaging or repair causing drive letter to slip.

The solution it to boot free Paragon rescue disk; change drive letter; recover data.

Boot the Paragon CD - select Normal Mode , then Boot Corrector.

Correct drive letters in the system registry.



Release the incorrect letter first, if necesssary.

If this fails you might be able to insert your Product Key from the System Recovery Options Command Line: SLMgr Commands and Options

If this fails you'll need to boot the Windows 7 installer to Clean Reinstall.
My System SpecsSystem Spec
28 Mar 2012   #5
PooMan UK

Windows 7 Ultimate 64bit
 
 

+1 Greg
I had the same issue a while back on a clients PC, and I did more or less what Greg did and it worked for me ....
My System SpecsSystem Spec
Reply

 My desktop is gone




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
icon created in xp-mode desktop not appearing in win7 desktop
first of all, thanks for all those who have aided me in getting to my virtual pc xp mode now please, a couple of NEW queries: query 1 I have installed a 16 bit DOS based application in the C: of the virtual XP Mode (it is a DOS based application, so there is no installing...
Virtualization
Desktop icon placement does not survive a desktop refresh or a reboot
Recently my desktop icon placement has not been able to stay put if I do a desktop refresh or a computer reboot. I have looked at many internet hits on this same topic and no solution suggested has worked. I've tried them all til I'm blue in the face! I have done the IconCache.db thing where...
General Discussion
Bing Desktop - Set Homepage Image as Desktop Background in Windows 7
How to Set or Unset Bing Homepage Image in Bing Desktop as Desktop Background in Windows 7 Bing Desktop is available for computers that are running XP, Vista, Windows 7, and Windows 8, as well as Windows Server 2008 and 2012, and is available in English (US), English (UK), French, German,...
Tutorials
Desktop creating two copies of files when moving items to desktop..
I've searched and I get not even one link on this. I have a clean install of Windows 7 plus Firefox and Dell Drivers.. My problem is it creates a ghost like file that really isn't there because if I delete one, the other becomes inaccessible and I have to manually refresh using F5. Also, when I...
General Discussion
Next Desktop Background - Add or Remove from Desktop Context Menu
Add or Remove "Next desktop background" from Desktop Context Menu in Windows 7 and Windows 8 A desktop slideshow is a slideshow of wallpaper images (pictures) of your choice on your desktop. When a desktop slideshow is being used in Windows 7 or Windows 8, Windows automatically adds Next...
Tutorials
Desktop icons i drag to desktop work but look ugly
I've looked around, no one else seems to be having this problem. I created shortcut icons for Word and the icons work fine but look like broken shortcuts. Most ppl suggest right click-properties-change icon. I do that and there are NO different options to choose from. Its a blank box. ...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:49.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App