S.M.A.R.T. HDD Program: Who Are These Jokers ?

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  1. Posts : 542
    Windows 7 64bit
       #1

    S.M.A.R.T. HDD Program: Who Are These Jokers ?


    Hello,

    Boy, talk about being annoyed.

    All of a sudden some "program" by S.M.A.R.T. HDD (or something like that) appeared and keeps doing scans of my PC with msgs that my HD has loads of faults, etc.

    Kept coming back.
    No way to close it out. Won't allow itself to be closed out.
    Doesn't appear in my list when I go to Remove Programs.

    They want $ to effect a cure of the 7 "problems" it supposedly found.

    Totally corrupted everything.
    Had to do a System Restore, with about a weeks worth of stuff lost.

    Be advised.
    Who are these jokers ?

    How do I keep it from coming back, again ?

    Anyone that you can report this too, who might actually do something about ?

    Thanks,
    Bob
      My Computer


  2. Posts : 120
    7 Ultimate x64/7 Home Premium x64
       #2

    What AV/AM are you running?
      My Computer


  3. Posts : 597
    windows 7 Professional
       #3

    Robert11 said:
    Hello,

    Boy, talk about being annoyed.

    All of a sudden some "program" by S.M.A.R.T. HDD (or something like that) appeared and keeps doing scans of my PC with msgs that my HD has loads of faults, etc.

    Kept coming back.
    No way to close it out. Won't allow itself to be closed out.
    Doesn't appear in my list when I go to Remove Programs.

    They want $ to effect a cure of the 7 "problems" it supposedly found.

    Totally corrupted everything.
    Had to do a System Restore, with about a weeks worth of stuff lost.

    Be advised.
    Who are these jokers ?

    How do I keep it from coming back, again ?

    Anyone that you can report this too, who might actually do something about ?

    Thanks,
    Bob
    i just got that one last night and its a B**** to get ridof. but there are some simple steps to help.

    first go into safe mode with networking
    second install loaris trojan remover
    third install malwarebytes
    fourth run loaris
    fifth run malwarebytes

    for the most part that will clean it up, it hides all your files... ALL OF THEM. to make you believe it is hard disk corruption. i used to know a script for cmd that will show all hidden files (that arent meant to be hidden that is). if you dont wnat to manually show them, there are applications to do it specifically designed for use after getting this virus


    EDIT: i missed a step, sry:
    before downloading the antivirus, install SysInternals, the virus will prevent you from using task manager, so instead use process explorer from sys internals suite, if you search by "private bytes" than it will be near the top with a random numeric value (example: Al2848aDfl%34.exe)
      My Computer


  4. Posts : 542
    Windows 7 64bit
    Thread Starter
       #4

    From OP: For bbear...


    Hi,

    Thanks for help.

    What is AV / AM please ?

    Bob
      My Computer


  5. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #5

    Hi Robert,

    That sounds like rogueware/malware...if you recall the exact name, we can do some research for you. In the meantime, please run this online scan by ESET. Report back on all the threats it finds, if any:

    ESET Online Scanner

    Post back here if you need more assistance with this.

    Regards,
    Golden
      My Computer


  6. Posts : 5,795
    Windows 7 Ultimate x64 SP1
       #6

    Nothing should have been corrupted. Those "programs" hold your system hostage, making you think you need to pay for something. As long as people out there continue to be fooled by it and pay...they will exist.

    The easiest way to remove this type of malware is to pull the drive an attach it to another system. Scan the drive and clean it...then return it to the original system and run another scan to be sure.
      My Computer


  7. Posts : 542
    Windows 7 64bit
    Thread Starter
       #7

    From OP:


    Hi,

    Any simpler way than pulling the internal HD ?

    Bob
      My Computer


  8. Posts : 120
    7 Ultimate x64/7 Home Premium x64
       #8

    Robert11 said:
    What is AV / AM please ?
    Anti - Virus / Anti - Malware

    I use Microsoft Security Essentials; it's free, and quite good.
      My Computer


  9. Posts : 5,795
    Windows 7 Ultimate x64 SP1
       #9

    Not that's completely effective. Pulling the internal hard drive is the simple part. You could spend days fighting it on the active system, or less than an hour to completely remove it.
      My Computer


  10. Posts : 120
    7 Ultimate x64/7 Home Premium x64
       #10

    DeaconFrost said:
    Nothing should have been corrupted. Those "programs" hold your system hostage, making you think you need to pay for something. As long as people out there continue to be fooled by it and pay...they will exist.
    This type of malware is sometimes picked up by simply loading a web page. They can also be picked up by clicking OK on a dialog box that offers to close a popup web page.
    DeaconFrost said:
    The easiest way to remove this type of malware is to pull the drive an attach it to another system. Scan the drive and clean it...then return it to the original system and run another scan to be sure.
    That's one of the main reasons I dual boot from a second drive. I can boot to the other OS if necessary and perform all necessary cleanup/de-lousing.
    I've helped a number of folks with difficult infections in XP by walking them through a parallel installation and doing all the scrubbing from there.
      My Computer


 
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