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Windows 7: How to get data out of a defective HDD ?

03 Apr 2012   #11
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

How did it get unallocated ?


My System SpecsSystem Spec
.
04 Apr 2012   #12
darkhorse

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Run the HD maker's HD Diagnostic extended CD scan on the HD, followed by Disk Check from Win7 DVD or REpair CD Command Line if it is repaired enough to check the file system.
I have studied the HD Diagnostic, thank you.
But as it's a Toshiba drive, I seem not able to get diagnostic tool. Toshiba cannot identify the drive from it's S/N.
I have attached a dump to this reply, that shows info for the drive.
Can you help me further on ?


Attached Thumbnails
How to get data out of a defective HDD ?-scan0002.jpg  
My System SpecsSystem Spec
04 Apr 2012   #13
darkhorse

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by AddRAM View Post
How did it get unallocated ?
My grandchild says, that she got angry at the computer, and hit it
My System SpecsSystem Spec
.

04 Apr 2012   #14
darkhorse

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by writhziden View Post
You may be better off with something that will recover from a drive even if the drive is typically unreadable: PhotoRec - CGSecurity
It's for a windows 7 64bit. Which one to choose, and how to make a bootable CD ?
My System SpecsSystem Spec
04 Apr 2012   #15
darkhorse

Windows 7 Ultimate
 
 

I ran Gparted, that includes Testdisk.

The HDD seems to be dead.

Please look at the 2 photos attached.


Attached Thumbnails
How to get data out of a defective HDD ?-hddstatus.jpg   How to get data out of a defective HDD ?-gpartedboot.jpg  
My System SpecsSystem Spec
04 Apr 2012   #16
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

Since you could see the disk when plugged into the other computer (as per your 1st post), please attach it again, and then run TestDisk from the other (good PC) and see if it can see the drive.

Regards,
Golden
My System SpecsSystem Spec
04 Apr 2012   #17
gregrocker

 

Quote   Quote: Originally Posted by darkhorse View Post
Quote   Quote: Originally Posted by gregrocker View Post
Run the HD maker's HD Diagnostic extended CD scan on the HD, followed by Disk Check from Win7 DVD or REpair CD Command Line if it is repaired enough to check the file system.
I have studied the HD Diagnostic, thank you.
But as it's a Toshiba drive, I seem not able to get diagnostic tool. Toshiba cannot identify the drive from it's S/N.
I have attached a dump to this reply, that shows info for the drive.
Can you help me further on ?

If you click the link for Toshiba it gives you a DOS CD scan ISO file to download, burn to CD using an image burner like Windows Image Burner or ImgBurn, then boot to run the full scan.
My System SpecsSystem Spec
04 Apr 2012   #18
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
If you click the link for Toshiba it gives you a DOS CD scan ISO file to download, burn to CD using an image burner like Windows Image Burner or ImgBurn, then boot to run the full scan.
I've run across this problem in Crashes and Debugging. The problem with Toshiba drives is they are not Fujitsu Brand:
Quote   Quote: Originally Posted by Toshiba Storage Products Warranty Support > Software Utilities
It is only designed for use with Fujitsu Branded Toshiba ATA/IDE hard drives
I usually recommend that people just run the short and long tests with SeaTools, but in cases like this where the drive is dying, it is better to try to get all the data off before doing any intensive testing that might render the drive in worse shape. At some point, SeaTools may still be recommended to determine how bad the damage is; first priority should be obtaining the important data off the drive, though.
My System SpecsSystem Spec
04 Apr 2012   #19
gregrocker

 

Thanks writhziden. We'll need to update HD Diagnostic link, it appears.

Try copying out the data to external or USB first using Win7 DVD or System Repair Disk by this method: Copy & Paste - in Windows Recovery Console

Or use free Paragon rescue disk ; recover data
My System SpecsSystem Spec
04 Apr 2012   #20
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Quote   Quote: Originally Posted by darkhorse View Post
Quote   Quote: Originally Posted by AddRAM View Post
How did it get unallocated ?
My grandchild says, that she got angry at the computer, and hit it


I`m sorry , I couldn`t resist.

What other machine do you have it hooked up to ? A desktop I presume. You should be able to hold the drive in your hand and rotate your wrist and feel if it`s working.
My System SpecsSystem Spec
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 How to get data out of a defective HDD ?




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