Problem with Toshiba laptop

Problem with Toshiba laptop, this is not my laptop or my set up, it is a brand new Toshiba. see link

Toshiba Satellite® L750 Laptop Computers

Problem is that it keeps hanging up on the desktop everytime i try to launch an application or program. firefox, chrome, photoshop. it just gives me the loading wheel before evetualy not responding at all and i have to force shutdown.

for now i have restored to before a few updates. and it seems to be ok for the min. could some of the recent updates be causing problems?

This has SP1 installed at the mo.

.NET Framework 3.5.1 is the next available update but i have not installed it yet.

there is also a lot of locked files in my media folder that im not sure why they are there. they are somthing to do with Toshiba and it says not to delete them and wont let me into the others?

any ideas?

yea i find it strange meself that an update would give so much trouble. It has to be the laptop but i cant image its nothing i cant just remove from the computer myself.

Sorry this laptop also has an Intel core i3 cpu and 4g of ram!

OK i have now had to restart the laptop again because it froze on me again. i have hide the updates so its not them that was causing the problem.

im running in safe mode now.

when i tried to launch task manager the last time it hung up, then went black screen and then told the that

"system can not launch when CTRL+ALT+DELETE was pressed and press esc or shutdown" was something along them lines!

any one got an ideas??

yea im just thinkin here about doing the recovery, will i need to burn the .iso to disc so i can install windows? id like to be rid of the toshiba stuff altogether tbh.


and also it could void warranty too if its hardware and i have to bring it back. i have no dvds to burn a recovery to now so ill try it tomorow maybe, going to try recovery for now!

I think you have 2 options:

1. exchange the laptop as long as this is possible

2. make a fresh installation with a 'clean' .iso that does not have all this Toshiba junk. Official Windows 7 SP1 ISO from Digital River « My Digital Life With that, make sure you have the driver for the Toshiba CD/DVD reader handy (e.g. on a USB stick). You should find that at the Toshiba webpage.