New
#1
Not able to change desktop background
I have a user with a Windows 7 64 bit machine on our domain. A few days ago he recieved a nasty malware virus and we removed it with our virus tools. However, his desktop is not the way it use to be before the malware. The obvious problem being his desktop background is black and it does not change. When I try to change it in control panel to Architecture or Landscapes, nothing happens, just the color of the taskbar changes. Also, Ive noticed that his "Accessories" folder is missing.
I tried adjusting settings in the Ease of Access section, but still does not work.