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Windows 7: How do I remove an unwanted image from the desktop screen?

05 Apr 2012   #1
diabloplaza

Windows 7Professional 64bit.
 
 
How do I remove an unwanted image from the desktop screen?

A broken glass sheet image shows on the left side of the screen as soon as I power on my sony VAIO windows 7 Professional laptop. How do I clear this unwanted broken glass sheet image?

I can work on the right side of the screen and I have access to the taskbar. I do not have access to the start menu as the broken glass sheet image hides the Start menu. Any help on this will be appreciated.


My System SpecsSystem Spec
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05 Apr 2012   #2
liamwli

Windows 7 Home Premium x64
 
 

Could you provide a screenshot?
My System SpecsSystem Spec
05 Apr 2012   #3
gregrocker
Microsoft MVP

 
 

How do you know it's an image and not the screen which is actually broken?

Screen Shots
My System SpecsSystem Spec
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05 Apr 2012   #4
liamwli

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
How do you know it's an image and not the screen which is actually broken?

Screen Shots
A screenshot will tell us that
My System SpecsSystem Spec
05 Apr 2012   #5
gregrocker
Microsoft MVP

 
 

I don't think a screenshot will capture the cracked screen, only the image which is on the screen and possibly obscured by a cracked screen.
My System SpecsSystem Spec
05 Apr 2012   #6
liamwli

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
I don't think a screenshot will capture the cracked screen, only the image which is on the screen and possibly obscured by a cracked screen.
If the actual screen is cracked, then the screenshot will show the normal screen, if the screen isn't cracked, then the screenshot will show the image

Also, is it just appearing on the desktop, or everywhere?
My System SpecsSystem Spec
05 Apr 2012   #7
m8r8j

MS Windows 7 Home Premium 64-bit SP1
 
 

dollars to donuts the screens busted.
My System SpecsSystem Spec
05 Apr 2012   #8
AddRAM

Windows 7 Professional x64 Service Pack 1
 
 

That`s the first time I`ve ever heard a cracked lcd screen referred to as a broken glass sheet image. Have you recently dropped your laptop ?

The answer to your question is.. Call Sony and order a new screen.
My System SpecsSystem Spec
06 Apr 2012   #9
diabloplaza

Windows 7Professional 64bit.
 
 

Yes. You are right the screen looks like cracked. I will check with the vendor whether the screen can be replaced. Thank you very much!
My System SpecsSystem Spec
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 How do I remove an unwanted image from the desktop screen?




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