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Windows 7: Explorer.exe (I guess) freezes


06 Apr 2012   #1

win7 32bit / win8 32bit
 
 
Explorer.exe (I guess) freezes

hello guys, nice forum you've got here!

anyway, I'm having a biiiig problem with my laptop (right in the midle of a college assignment) and this one I don't seem to get it fixed. so, a few days ago I installed connectifyme but, since it was trial version a uninstalled it yesterday using youruninstaller, and when it asked me if I wanted to reboot or wait I said wait, played skyrim for a couple hours and shut down the computer. today wanted to turn it on and it does start, but freezes with a white taskbar with no items. the desktop items are there but nothig happens when I click. tried to open the task maneger but it is has been trying to open it for 3hours.
already did a system restore with setting from 3 days ago and nothing changed.
already tried to fix windows start with the windows 7 cd but no luck.

any ideas?
greetings from Portugal

My System SpecsSystem Spec
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06 Apr 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Bom dia Bernardo and welcome to SevenForums,

Can you open an elevated command prompt (cmd window) and then type:

sfc /scannow <enter>

After it finishes, please post the contents of the window in your next reply.

Obrigado,
Golden
My System SpecsSystem Spec
06 Apr 2012   #3

Windows 7 Ultimate SP1 (64 bit), Windows XP SP3, Linux Mint 17 MATE (64 bit)
 
 

Can you boot your machine in "Safe Mode"?
My System SpecsSystem Spec
.


06 Apr 2012   #4

win7 32bit / win8 32bit
 
 

cannot press start, therefore don't know how to open a cmd window.

yes, I can boot it in safe mode, already did in order to restore the system.

(should I write in english or Portuguese is ok? lol)
My System SpecsSystem Spec
06 Apr 2012   #5

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

Post in English - my apologies, I know a smattering of Portugeuse and just decided to welcome you with a few phrases.

In Safe mode, can you open a cmd window?

Regards,
Golden
My System SpecsSystem Spec
06 Apr 2012   #6

win7 32bit / win8 32bit
 
 

ok, no problem! Obrigado for making me feel at home! haha ok, did the sfc/cannow in safemode and it's scanning, will post the results in 5min.
My System SpecsSystem Spec
06 Apr 2012   #7

win7 32bit / win8 32bit
 
 

so, quoting (and translating) "windows resources protection found some damaged files and repaired them successfully (...) changes to system files will be applied after system restart" may I restart?
My System SpecsSystem Spec
06 Apr 2012   #8

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Yes, restart and see if things are better.

Regards,
golden
My System SpecsSystem Spec
06 Apr 2012   #9

win7 32bit / win8 32bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Yes, restart and see if things are better.

Regards,
golden
still the same... :/
h
My System SpecsSystem Spec
06 Apr 2012   #10

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

OK. I think its probably best to try a Repair Install from the Windows 7 DVD. Please follow this tutorial for doing that:

Repair Install

I'll ask gregrocker to keep an eye on this thread, as its 1am here now, and time for bed.

Regards,
Golden
My System SpecsSystem Spec
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