| Windows 7: Pxhlpa64.sys event log error - help please |
06 Apr 2012
|
#1 | | Windows 7 64 bit Liverpool |
Pxhlpa64.sys event log error - help please Hi
I deleted this driver as it was one of the causes of several BSOD issues and it was identified by a member on this forum, and that I should delete it.
I am now getting errors in event log about this driver failing to start, is there any way that I can edit the service that is trying to start this driver?
The BSOD problem has been resolved and all is well generally with the system, just want to stop these errors on boot/start up. -System -Provider[ Name] Service Control Manager[ Guid] {555908d1-a6d7-4695-8e1e-26931d2012f4}[ EventSourceName] Service Control Manager -EventID7026[ Qualifiers] 49152 Version0Level2Task0Opcode0Keywords0x8080000000000000-TimeCreated[ SystemTime] 2012-04-06T17:16:04.047200000Z EventRecordID202700Correlation-Execution[ ProcessID] 740[ ThreadID] 744 ChannelSystemComputerNOMADMAINPCSecurity -EventData param1PxHlpa64 | My System Specs |
| System Manufacturer/Model Number Nomad Creative Solutions (Home build) OS Windows 7 64 bit CPU AMD hexa core AMD Phenom II X6 1090T BE processor Motherboard ASUS m4n72-E with sli NVIDIA 750a chipset Memory 8gb 2 x 4gb Crucial Tactical Tracers Elite DDR3 1600mhz Graphics Card Nvidia GTX 470 1268Mb Sound Card Onboard VIA HD audio 1708S Monitor(s) Displays samsung 40 inch LED monitor Screen Resolution 1920 X 1080 P Keyboard WIRELESS KEYBOARD/TOUCH PAD PSU 1050w psu Case Coolermaster CM690 II Advanced Cooling 1x140mm In, 2x120mm In, 2x140mm Out, 1x120mm Out Hard Drives 1 TB SATA WDC green
500GB SATA Seagate
250 GB IDE Samsung Internet Speed 10.6MBPS Other Info WINDOWS 7 HOME PREMIUM 64 BIT SP1
Tuniq Tower 120 Extreme CPU cooler |
06 Apr 2012
|
#2 | | Windows 7 Home Premium 64bit (O.E.M) |
Have you tried this? Go to start and type in services.msc. Right click it and run as admin. If you can find one, set the service for the driver as manual. If you can't find one go to msconfig and the services tab. Is it listed there? If so, try disabling it. | My System Specs | | System Manufacturer/Model Number Dell XPS 15 L502x OS Windows 7 Home Premium 64bit (O.E.M) CPU Intel Core i7 2630QM @2.00GHz Memory 6GB DDR3 Graphics Card Intel Intergrated Graphics 3000, nVidia GT525M (1GB) Screen Resolution 1366x768 Keyboard Backlit Dell XPS 15 L502x Keyboard Mouse Microsoft Wireless Mobile Mouse 4000 Hard Drives 750GB Seagate 7200rpm Internet Speed 2.5 Mb/s down, 0.36 up |
06 Apr 2012
|
#3 | | Windows 7 64 bit Liverpool |
Hi, I looked for it in services.msc, couldn't see it anywhere but then the driver isn't installed so it can't be running, but didn't check Msconfig.
The driver relates to SONIC software that I don't even have installed, should I be looking for ROXIO or SONIC entries rather than the driver itself? | My System Specs | | System Manufacturer/Model Number Nomad Creative Solutions (Home build) OS Windows 7 64 bit CPU AMD hexa core AMD Phenom II X6 1090T BE processor Motherboard ASUS m4n72-E with sli NVIDIA 750a chipset Memory 8gb 2 x 4gb Crucial Tactical Tracers Elite DDR3 1600mhz Graphics Card Nvidia GTX 470 1268Mb Sound Card Onboard VIA HD audio 1708S Monitor(s) Displays samsung 40 inch LED monitor Screen Resolution 1920 X 1080 P Keyboard WIRELESS KEYBOARD/TOUCH PAD PSU 1050w psu Case Coolermaster CM690 II Advanced Cooling 1x140mm In, 2x120mm In, 2x140mm Out, 1x120mm Out Hard Drives 1 TB SATA WDC green
500GB SATA Seagate
250 GB IDE Samsung Internet Speed 10.6MBPS Other Info WINDOWS 7 HOME PREMIUM 64 BIT SP1
Tuniq Tower 120 Extreme CPU cooler |
06 Apr 2012
|
#4 | | Windows 7 Home Premium 64bit (O.E.M) |
| My System Specs | | System Manufacturer/Model Number Dell XPS 15 L502x OS Windows 7 Home Premium 64bit (O.E.M) CPU Intel Core i7 2630QM @2.00GHz Memory 6GB DDR3 Graphics Card Intel Intergrated Graphics 3000, nVidia GT525M (1GB) Screen Resolution 1366x768 Keyboard Backlit Dell XPS 15 L502x Keyboard Mouse Microsoft Wireless Mobile Mouse 4000 Hard Drives 750GB Seagate 7200rpm Internet Speed 2.5 Mb/s down, 0.36 up |
06 Apr 2012
|
#5 | | Windows 7 64 bit Liverpool |
Hi, I already knew how to do that, the driver is not for a device though so it is unlikely to be in there but thanks for trying. | My System Specs | | System Manufacturer/Model Number Nomad Creative Solutions (Home build) OS Windows 7 64 bit CPU AMD hexa core AMD Phenom II X6 1090T BE processor Motherboard ASUS m4n72-E with sli NVIDIA 750a chipset Memory 8gb 2 x 4gb Crucial Tactical Tracers Elite DDR3 1600mhz Graphics Card Nvidia GTX 470 1268Mb Sound Card Onboard VIA HD audio 1708S Monitor(s) Displays samsung 40 inch LED monitor Screen Resolution 1920 X 1080 P Keyboard WIRELESS KEYBOARD/TOUCH PAD PSU 1050w psu Case Coolermaster CM690 II Advanced Cooling 1x140mm In, 2x120mm In, 2x140mm Out, 1x120mm Out Hard Drives 1 TB SATA WDC green
500GB SATA Seagate
250 GB IDE Samsung Internet Speed 10.6MBPS Other Info WINDOWS 7 HOME PREMIUM 64 BIT SP1
Tuniq Tower 120 Extreme CPU cooler |
06 Apr 2012
|
#6 | | Windows 7 Home Premium 64bit (O.E.M) |
Is this causing you any other issues apart from the event log error messages? Also, what is the event ID? | My System Specs | | System Manufacturer/Model Number Dell XPS 15 L502x OS Windows 7 Home Premium 64bit (O.E.M) CPU Intel Core i7 2630QM @2.00GHz Memory 6GB DDR3 Graphics Card Intel Intergrated Graphics 3000, nVidia GT525M (1GB) Screen Resolution 1366x768 Keyboard Backlit Dell XPS 15 L502x Keyboard Mouse Microsoft Wireless Mobile Mouse 4000 Hard Drives 750GB Seagate 7200rpm Internet Speed 2.5 Mb/s down, 0.36 up |
06 Apr 2012
|
#7 | | Windows 7 64 bit Liverpool |
Its giving two errors every time the machine boots up, one is code 7000, the other is code 7026, the 7026 is mentioned above in the initial post, this basically means "the driver failed to start because it isn't installed", it refers to PXHLPA64.SYS, as explained this is a ROXIO driver that isn't digitally signed and lots of people have had issues with it, so a tech guy on here told me to delete it after having BSOD issues.
Its not causing any problems as far as I am aware, just that for every boot up it is reporting two critical errors, I don't like that. It says it starts from services.exe.
There is nothing jumping out at me either in MSCONFIG or SERVICES.MSC that would automatically say that it is the process that it is trying to start that particular driver.
I just don't like having critical system errors all the time, who knows what it is actually affecting? | My System Specs | | System Manufacturer/Model Number Nomad Creative Solutions (Home build) OS Windows 7 64 bit CPU AMD hexa core AMD Phenom II X6 1090T BE processor Motherboard ASUS m4n72-E with sli NVIDIA 750a chipset Memory 8gb 2 x 4gb Crucial Tactical Tracers Elite DDR3 1600mhz Graphics Card Nvidia GTX 470 1268Mb Sound Card Onboard VIA HD audio 1708S Monitor(s) Displays samsung 40 inch LED monitor Screen Resolution 1920 X 1080 P Keyboard WIRELESS KEYBOARD/TOUCH PAD PSU 1050w psu Case Coolermaster CM690 II Advanced Cooling 1x140mm In, 2x120mm In, 2x140mm Out, 1x120mm Out Hard Drives 1 TB SATA WDC green
500GB SATA Seagate
250 GB IDE Samsung Internet Speed 10.6MBPS Other Info WINDOWS 7 HOME PREMIUM 64 BIT SP1
Tuniq Tower 120 Extreme CPU cooler |
07 Apr 2012
|
#8 | | Windows 7 Home Premium 64bit (O.E.M) |
To be honest, I don't think it is anything to worry about. I'll keep looking for you and come back if I find anything | My System Specs | | System Manufacturer/Model Number Dell XPS 15 L502x OS Windows 7 Home Premium 64bit (O.E.M) CPU Intel Core i7 2630QM @2.00GHz Memory 6GB DDR3 Graphics Card Intel Intergrated Graphics 3000, nVidia GT525M (1GB) Screen Resolution 1366x768 Keyboard Backlit Dell XPS 15 L502x Keyboard Mouse Microsoft Wireless Mobile Mouse 4000 Hard Drives 750GB Seagate 7200rpm Internet Speed 2.5 Mb/s down, 0.36 up |
07 Apr 2012
|
#9 | | Windows 7 Home Premium 64bit (O.E.M) |
Ah wait, I have an idea.
Can you disable it with autoruns? Autoruns for Windows | My System Specs | | System Manufacturer/Model Number Dell XPS 15 L502x OS Windows 7 Home Premium 64bit (O.E.M) CPU Intel Core i7 2630QM @2.00GHz Memory 6GB DDR3 Graphics Card Intel Intergrated Graphics 3000, nVidia GT525M (1GB) Screen Resolution 1366x768 Keyboard Backlit Dell XPS 15 L502x Keyboard Mouse Microsoft Wireless Mobile Mouse 4000 Hard Drives 750GB Seagate 7200rpm Internet Speed 2.5 Mb/s down, 0.36 up |
07 Apr 2012
|
#10 | | Windows 7 64 bit Liverpool |
Thanks mate, that was brilliant, it has pointed me to the registry key where the file is trying to be started from!
EXCELLENT!!
REP ADDED!
THANKS!
Mate, that software is the SHIZNIT!! Cheers | My System Specs | | System Manufacturer/Model Number Nomad Creative Solutions (Home build) OS Windows 7 64 bit CPU AMD hexa core AMD Phenom II X6 1090T BE processor Motherboard ASUS m4n72-E with sli NVIDIA 750a chipset Memory 8gb 2 x 4gb Crucial Tactical Tracers Elite DDR3 1600mhz Graphics Card Nvidia GTX 470 1268Mb Sound Card Onboard VIA HD audio 1708S Monitor(s) Displays samsung 40 inch LED monitor Screen Resolution 1920 X 1080 P Keyboard WIRELESS KEYBOARD/TOUCH PAD PSU 1050w psu Case Coolermaster CM690 II Advanced Cooling 1x140mm In, 2x120mm In, 2x140mm Out, 1x120mm Out Hard Drives 1 TB SATA WDC green
500GB SATA Seagate
250 GB IDE Samsung Internet Speed 10.6MBPS Other Info WINDOWS 7 HOME PREMIUM 64 BIT SP1
Tuniq Tower 120 Extreme CPU cooler Pxhlpa64.sys event log error - help please problems? All times are GMT -5. The time now is 05:41 PM. | |