Windows 7: Help with keyboard and touchpad.

Reebeex · 10 Apr 2012

Hi, just wondering if anyone can help me. Been having a problem with my laptop recently and when I turn it on the keyboard and touchpad don't seem to be responding but when I go into safe mode this is working. Also when trying to run system restore this is getting the the finalising stage and then doesn't actually work.

Please somebody help!

Sir George · 10 Apr 2012

It could be Static Electricity build up that can interfere with the touchpad and keyboard. To clear it up, try a hard reset; turn off your laptop and disconnect it from any external power source. Then take out the battery. Next, hold your laptop's power button for about a minute. Then replace the battery and power up.

I notice, in your post, you state it works in safe mode, so this may not be beneficial.

Reebeex · 10 Apr 2012

I have tried this and it doesn't seem to be working as I am not sure what is meant to happen when I take my finger off the power button?

Reebeex · 10 Apr 2012

I have just attempted this once again and nothing seems to happen is there any other ways I can get it back working? I have also tried plugging a USB mouse in and that doesn't seem to work either although I plugged in my iPhone USB cable and that seems to charge my phone up so the USB's seem to be working

linnemeyerhere · 10 Apr 2012

Reebeex,
I would open into safe mode with networking and update your AV and Malwarebytes and run deep scans with both and see what comes up.

Windows 7: Help with keyboard and touchpad.

Help with keyboard and touchpad. problems?