HI: A couple of days ago my computer would not shut down. I tried ctrl-alt-del, alt+F4 and window key-release-rt arrow-enter and it didn't help. At a last resort had to press the power button on computer and it did finally shut down.
It started up into safe mode and was waiting for an option, so I highlighted normal or regular start. The desktop appeared but with two icons of desktop.ini. When opened up in notepad, this is what they read:
Norton Internet Security.lnk=@C:\PROGRA~2\NORTON~2\Branding\muis.dll,-102
Internet Explorer (64-bit).lnk=@%windir%\System32\ie4uinit.exe,-735
Internet Explorer (No Add-ons).lnk=@%windir%\System32\ie4uinit.exe,-737
Windows Media Player.lnk=@%SystemRoot%\system32\unregmp2.exe,-4
Scanned both desktop.ini icons on desktop with Avast, MBAM pro and SAS and all were OK.
I don't even have Norton installed on my PC. (where would that have come from?)
Could you please tell me what all this means and why because of a bad shutdown this appeared? Can they safely be deleted?
Is there a recommended way to force a shutdown?
Many thanks for your help.