Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: screen goes blank on laptop for no apparent reason


15 Apr 2012   #1

British Columbia
 
 
screen goes blank on laptop for no apparent reason

I have an asus u46e laptop running windows 7 and the monitor goes blank at irregular intervals for no apparent reason. Sometimes I can be doing something on the computer and at other times it is while viewing a video. Moving the mouse restores the screen, but only for a short time until it happens again. I have changed the power settings and screen saver settings to no avail. The screen just keeps going blank randomly. Can anybody help.

Thanks...Pete Burns

My System SpecsSystem Spec
.

15 Apr 2012   #2

Windows 7 Ultimate x64
 
 

Has it always done this?
My System SpecsSystem Spec
15 Apr 2012   #3

Win7 H.Prem. 32bit+SP1
 
 

Hi Pete Burns, welcome to Seven Forums.
Are your display drivers up to date.
My System SpecsSystem Spec
.


15 Apr 2012   #4

British Columbia
 
 

Thanks for getting back to me so quickly. It started doing this about three weeks ago and I have updated all my drivers with no luck.
My System SpecsSystem Spec
15 Apr 2012   #5

Win7 H.Prem. 32bit+SP1
 
 

Hi Pete, try this. SFC Commands.pdf


My System SpecsSystem Spec
15 Apr 2012   #6

Windows 7 Ultimate x64
 
 

So it seems to be acting exactly like the "turn off monitor after..." function, but the timeout period is not observed?
My System SpecsSystem Spec
15 Apr 2012   #7
Microsoft MVP

 

Set Screensaver to None in Control Panel>Personalize. I use Windows 7 backgrounds slideshow instead.

What are the chosen Plan and Display/Sleep settings in Control Panel>Power Options.
My System SpecsSystem Spec
15 Apr 2012   #8

British Columbia
 
 

I have the sleep set to never but it still goes blank at irregular intervals. A mouse movement restores the screen but I will try some of the suggestions above and get back to you. Thanks....
My System SpecsSystem Spec
15 Apr 2012   #9
Microsoft MVP

 

Try uninstalling the display driver in Device Manager, then restart to auto-reinstall it.

Also in Device Manager click on Display Driver tab, then Update driver, then Browse, then Let Me Choose, then Display. It should have a list of the previously installed drivers. Try running with each previous driver for awhile to see if the problem persists. This will tell you if the problem is with driver.

If not you may have video chip problem. Are you still under 1 year Asus parts and support warranty?
My System SpecsSystem Spec
Reply

 screen goes blank on laptop for no apparent reason




Thread Tools



Similar help and support threads for2: screen goes blank on laptop for no apparent reason
Thread Forum
Full Screen exits for no apparent reason Music, Pictures & Video
Variable fan speeds for no apparent reason Performance & Maintenance
debug.log on start-up for no apparent reason? Software
BSODs for no apparent reason BSOD Help and Support
No signal detected in WMC for no apparent reason Media Center
HG Sharing not working for no apparent reason Network & Sharing
Virtualization broke for no apparent reason Virtualization

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:17 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33