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Windows 7: An Interruption problem that is Doing my Head in!

16 Apr 2012   #1

7 x64
 
 
An Interruption problem that is Doing my Head in!

Hi guys.

My problem at the moment is that when I am working in a software package such a Adobe Premiere Pro or Deamweaver (or any program at all), I am getting interrupted by an unknown program that causes me to loose control of the program i.e. if I am writing in Word the interruption occurs and whatever I am typing after that does not appear on the screen. I have to click back to the page to start writing again. This happens every 30 seconds or so and is very frustrating, especially if I am editing a video because the footage will stop and will have to click play again. I'm sorry if this makes no sense at all but it the best way I can describe the problem.

Here is a list of programs that are running :

System Idle Process 0 Services 0 24 K
System 4 Services 0 112,136 K
smss.exe 304 Services 0 848 K
avgchsva.exe 440 Services 0 1,328 K
csrss.exe 644 Services 0 3,988 K
csrss.exe 716 Console 1 12,768 K
wininit.exe 724 Services 0 3,760 K
winlogon.exe 792 Console 1 5,052 K
services.exe 840 Services 0 7,396 K
lsass.exe 852 Services 0 10,076 K
lsm.exe 864 Services 0 3,624 K
svchost.exe 976 Services 0 7,464 K
svchost.exe 416 Services 0 7,032 K
svchost.exe 676 Services 0 17,940 K
svchost.exe 708 Services 0 113,196 K
svchost.exe 808 Services 0 32,096 K
svchost.exe 1096 Services 0 14,140 K
dwm.exe 1316 Console 1 25,940 K
svchost.exe 1324 Services 0 12,436 K
explorer.exe 1420 Console 1 43,868 K
spoolsv.exe 1544 Services 0 7,744 K
svchost.exe 1576 Services 0 13,612 K
taskhost.exe 1608 Console 1 7,832 K
avgwdsvc.exe 1720 Services 0 15,220 K
mDNSResponder.exe 1740 Services 0 4,584 K
dsiwmis.exe 1768 Services 0 4,896 K
mwlDaemon.exe 1920 Console 1 7,788 K
ePowerSvc.exe 1972 Services 0 5,180 K
igfxtray.exe 556 Console 1 5,332 K
svchost.exe 1448 Services 0 28,116 K
GREGsvc.exe 1656 Services 0 2,236 K
hkcmd.exe 1844 Console 1 8,668 K
igfxpers.exe 1240 Console 1 7,608 K
ICQ Service.exe 1932 Services 0 4,784 K
RAVCpl64.exe 2100 Console 1 6,940 K
PLFSetI.exe 2108 Console 1 5,740 K
SynTPEnh.exe 2116 Console 1 10,656 K
ePowerTray.exe 2124 Console 1 6,640 K
GoogleToolbarNotifier.exe 2152 Console 1 2,032 K
IAStorIcon.exe 2648 Console 1 16,748 K
mcagent.exe 2660 Console 1 3,296 K
PmmUpdate.exe 2684 Console 1 4,468 K
BackupManagerTray.exe 2712 Console 1 5,992 K
LManager.exe 2720 Console 1 7,784 K
avgtray.exe 2728 Console 1 1,976 K
acrotray.exe 2776 Console 1 3,864 K
vprot.exe 2800 Console 1 6,680 K
jusched.exe 2816 Console 1 3,856 K
LMS.exe 2840 Services 0 3,992 K
McSvHost.exe 2868 Services 0 1,604 K
rundll32.exe 3000 Console 1 2,016 K
rundll32.exe 3008 Console 1 4,232 K
rundll32.exe 3016 Console 1 4,948 K
MMDx64Fx.exe 3068 Console 1 3,592 K
LMworker.exe 2432 Console 1 3,360 K
EgisUpdate.exe 2608 Console 1 5,940 K
AVGIDSMonitor.exe 2748 Console 1 5,268 K
mysqld.exe 3700 Services 0 4,964 K
IScheduleSvc.exe 3920 Services 0 9,664 K
svchost.exe 4012 Services 0 4,524 K
UpdaterService.exe 4064 Services 0 3,304 K
ToolbarUpdater.exe 4088 Services 0 7,780 K
AVGIDSAgent.exe 3288 Services 0 13,184 K
unsecapp.exe 3460 Console 1 5,328 K
WmiPrvSE.exe 652 Services 0 5,824 K
igfxext.exe 2396 Console 1 5,236 K
igfxsrvc.exe 972 Console 1 5,424 K
ePowerEvent.exe 2068 Console 1 3,936 K
avgnsa.exe 2884 Services 0 2,784 K
avgemca.exe 2540 Services 0 6,128 K
conhost.exe 4108 Services 0 2,348 K
SearchIndexer.exe 4880 Services 0 34,076 K
svchost.exe 5008 Services 0 5,660 K
wmpnetwk.exe 4504 Services 0 4,764 K
SynTPHelper.exe 2320 Console 1 3,816 K
svchost.exe 1276 Services 0 13,432 K
chrome.exe 4376 Console 1 94,828 K
chrome.exe 1616 Console 1 18,236 K
chrome.exe 1460 Console 1 18,956 K
IAStorDataMgrSvc.exe 4476 Services 0 15,900 K
chrome.exe 4712 Console 1 65,536 K
UNS.exe 3280 Services 0 8,312 K
thunderbird.exe 3480 Console 1 80,756 K
Adobe Premiere Pro.exe 2260 Console 1 361,308 K
dynamiclinkmanager.exe 3708 Console 1 12,696 K
Adobe QT32 Server.exe 2012 Console 1 30,184 K
audiodg.exe 5228 Services 0 17,380 K
CS5.5ServiceManager.exe 5636 Console 1 6,892 K
avgrsa.exe 6056 Services 0 788 K
avgcsrva.exe 6096 Services 0 1,504 K
mcupdate.exe 5460 Console 1 17,196 K
cmd.exe 516 Console 1 2,912 K
conhost.exe 5904 Console 1 5,916 K
tasklist.exe 6108 Console 1 5,320 K
WmiPrvSE.exe 2368 Services 0 6,060 K

Please help as this is driving me mad!

Leroy

My System SpecsSystem Spec
.

16 Apr 2012   #2

32bit: XP, Win7 H.P. / 64bit: 2008R2, Win7 Pro, Ultimate / Several flavors of Linux
 
 

Hello Leroy -

You have way too much crap open for us to sort through. Please reboot your system, open Notepad ONLY then post the list of running processes.

Please close all that stuff running in the sys tray, too (Adobe Acrobat, Powertray, etc.).

Regards,
GEWB
My System SpecsSystem Spec
16 Apr 2012   #3

Microsoft Windows 8.1 Pro 64-bit
 
 

Leroy,

Please go to your control panel>uninstall programs, and take a screenshot (tutorial by Brink) or two of all the programs you have listed there and post them here.

While there, I would remove the google toolbar and google update service (provided you do not use google Chrome). These programs are by no means necessary or useful.
* Additionally, I personally would choose a different antivirus rather than AVG. It is terrrible and causes just about more problems than actually catching viruses. I would choose something like MSE, but there is a whole thread about it over here: http://www.sevenforums.com/system-se...nti-virus.html. If you do decide to remove AVG, use this AVG created tool: http://download.avg.com/filedir/util..._2012_2125.exe. Whether you decide to use AVG or another antivirus, update it now and run a full scan of your computer.
* Keep in mind that this paragraph is entirely by choice, I am just recommending some ideas based on my experience.
* I would recommend installing this program, updating it and running a full scan as added protection (works well with most antivirus software programs): Download Malwarebytes
My System SpecsSystem Spec
.


16 Apr 2012   #4

Microsoft Windows 8.1 Pro 64-bit
 
 

I forgot to mention this:

This may take some time:
First, restart your computer. Make sure you can reproduce the problem by opening a program such as word. Close it, then, type "MSCONFIG" into your start menu search bar without quotes and click it. Select "Diagnostic startup" and reboot the computer. Now see if the problem persists. If it doesn't, click on the 'services' tab, click "Hide all Microsoft services", and begin to, one at a time, check the services and reboot. Test if you get the same problem until you do begin to get the problem. Then you can know that one of the services are causing the problems.

If you do get the problem even under 'diagnostic startup', or if you find which service is causing the problem, let me know. After you've done all of this, make sure you go back to the System configuration (MSCONFIG) and select "Normal startup".
My System SpecsSystem Spec
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 An Interruption problem that is Doing my Head in!




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