Need to Recover Data from WD Passport External HD
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This is a continuation of above thread. WD Passport cannot be accessed.
Drive now shows under disk mangement with note it needs to be initialized. When I click on disk 2, a get an incorrect function error after clicking, thus I can't bring the disk online. Note the red mark on disk 2.
Thoughts ? Thanks !
You say you clicked on the drive.
Left click or right click?
You need to right-click the drive before you can initialize (create a volume) on it.
Initialize is grayed out. I also can't bring disk 2 online. When I click, I get an "incorrect function" error.
Unless anyone else has any other ideas I'd say the drive is screwed.
Try checking the drive with this:
WD Support / Downloads / Legacy External / WD Passport
It will allow checking their USB externals similar to the way a SATA/PATA directly connected can be diagnosed.
Test stated "Error was detected while repairing bad sectors, contact WD tech support"
Thanks - I will give tech support a call later tonight/tomorrow.
Let us know how you get on. :)
WD Tech Support stated the above diagonstic tool linked by sibbil was the only way to repair. They recommended data recovery as only option.
Thanks All !
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