I wasn't sure what sub category to put this under because I'm not sure where the problem actually lies
Windows boots but almost every time it does I get to a blank screen with just my desktop background. No Icons or anything. I am not even allowed to bring up the task manager because ctrl+Alt+Delete will not work.
The only thing I am able to do is right click because the mouse still works which gives me the typical functions of right clicking on the desktop. No other programs or services will work other than that.
I have a Dell XPS 8300 that IS registered and it is practically out of the box. This issue has been occurring since I purchased the computer three weeks ago. The issue was happening before and after all the critical updates so I am assuming their is no built in fix yet.
I have browsed a lot of other similar topics about icons disappearing, however I cannot interact with my desktop at all. If their is a quick fix link or something I should do please let me know.
If you need any additional information please let me know, this is my first time on these forums so I'm not exactly sure what is required.