thumbnails take too long to load

hi everyone,

I have this issue with thumbnails of photos taking a very long time to load when I open a folder in windows explorer. I mean a really long time, like 5+ minutes, for a folder that contains say 200 pictures. And this happens all the time, regardless of what else may be running, and regardless of what size thumbnails I select. What's weird too is that if I have an external harddrive hookep up through a USB 2 or 3, and open a folder in windows explorer with a similar number of pictures, those thumbnails load normal, fast. So it's only slow when it's reading thumbnails from my internal harddrive. Otherwise I don't believe my internal drive is slow, as everything else like launching programs etc works fine.

Can anyone tell me why this is happening? It's really annoying.
btw, I'm on an Envy 17 laptop, i5, 8 gigs RAM, 640 gig hars drive, Win 7 home premium. But I don't think my system config matters, since as I said, thumbnails load fine when reading from an external drive. Please help! thank you

hi,

only 2% fragmented.
Indexing is not disabled.

Resource monitor shows no process hogging the processor. Explorer is at the top, with approx 3-5% CPU usage.
Using Norton Security Suite from Comcast.

Thank you for your suggestions, but they don't seem to be the issue. Again, thumbnails display fine when opening a folder on a USB attached drive. I would really appreciate someone solving this for me, it's very frustrating. thank you,

Envy17 said:

hi,

only 2% fragmented.
Indexing is not disabled.

Resource monitor shows no process hogging the processor. Explorer is at the top, with approx 3-5% CPU usage.
Using Norton Security Suite from Comcast.

Thank you for your suggestions, but they don't seem to be the issue. Again, thumbnails display fine when opening a folder on a USB attached drive. I would really appreciate someone solving this for me, it's very frustrating. thank you,

I have a similar problem but with my album art on my music. It either takes a long time to load or doesn't load at all. Have you found a solution?????

Run "sfc /scannow" from an elevated command prompt to rule out a corrupted dll or system file that is hanging up the thumbnailing process. If it's just happening with the internal drive, I'd run a Disk Check on that drive.

Disk Check

Make sure both options are checked to scan and fix errors and bad sectors.

I had the same problem when trying to view thumbnails in a folder with a large amount of pics and what has worked for me is this. Select any of the thumbnails and then hold down the "Page Down" key until it reaches the bottom. Then hold down the "Page Up" key and let it shoot up to the top. While it's scrolling up the screen you might see some of the thumbnails be blank, as you would when they're not refreshing. Do this repeatedly a few times until you see the thumbnails as they should be and then stop and try and scroll up and down normally.

Good luck!

Tommy Lent :)