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Windows 7: Help How do i keep my desktop from going so slow


06 May 2012   #1

Windows 7
 
 
Help How do i keep my desktop from going so slow

I just recently gotten a virus that called "Smart HDD Virus". I googled it and and tried to remove it in safe mode, and i think i halfly removed it cause i got rid of the S.M.A.R.T. Repair popups. I think i downloaded a antivirus i think it may have been a tracking cookie virus. I dont remember how though. Now, whenver i login into Windows 7 Laptop, the desktop and files take a whole lot more to load than usual, i would click the start button and there would be no files loading up, it took atleast maybe 5 minutes to come up. Then whenever i try to navigate through the start button im not able to because i cant access the desktop and its takes forever to load, there is a circlish loading bar on it so i have no access to the desktop whatsoever. The only way i can access files is through the start button but that doesnt help much. Oh and whenever i try to open my browser it would take a really long time as with other programs as well. And whenver im trying to login through sites like youtube, facebook, and twitter, they wont let me login and im using opera internet browser. I think this is cookie virus im not sure and this has been happening for the past 4 days i cant get ride of it

Whenever i try to login through sites its giving me an error message


Edit : Now all my files are showing on the laptop and i cant acess the laptop whatsoever, i cant even screen shot it cause i cant access the desktop icons, it wont let me.

My System SpecsSystem Spec
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06 May 2012   #2

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by iLaptop View Post
I just recently gotten a virus that called "Smart HDD Virus". I googled it and and tried to remove it in safe mode, and i think i halfly removed it cause i got rid of the S.M.A.R.T. Repair popups. I think i downloaded a antivirus i think it may have been a tracking cookie virus. I dont remember how though. Now, whenver i login into Windows 7 Laptop, the desktop and files take a whole lot more to load than usual, i would click the start button and there would be no files loading up, it took atleast maybe 5 minutes to come up. Then whenever i try to navigate through the start button im not able to because i cant access the desktop and its takes forever to load, there is a circlish loading bar on it so i have no access to the desktop whatsoever. The only way i can access files is through the start button but that doesnt help much. Oh and whenever i try to open my browser it would take a really long time as with other programs as well. And whenver im trying to login through sites like youtube, facebook, and twitter, they wont let me login and im using opera internet browser. I think this is cookie virus im not sure and this has been happening for the past 4 days i cant get ride of it

Whenever i try to login through sites its giving me an error message


Edit : Now all my files are showing on the laptop and i cant acess the laptop whatsoever, i cant even screen shot it cause i cant access the desktop icons, it wont let me.
Hopefully the information in the following link will provide the solution;

Remove Smart HDD (Uninstall Guide)

HTH
My System SpecsSystem Spec
06 May 2012   #3

Windows 7
 
 

Yeah, so whenever im in safe mode, my internet browser takes a real long time to load, im using opera, and i dont have any access to my desktop even running in safe mode because it freezes so the iexplorer wont work

The RKill Log
This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.

Rkill was run on 05/06/2012 at 21:04:28.
Operating System: Windows 7 Home Premium


Processes terminated by Rkill or while it was running:



Rkill completed on 05/06/2012 at 21:04:45.
My System SpecsSystem Spec
.


06 May 2012   #4

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by iLaptop View Post
Yeah, so whenever im in safe mode, my internet browser takes a real long time to load, im using opera, and i dont have any access to my desktop even running in safe mode because it freezes so the iexplorer wont work
The instructions I provided are the only solution I can provide with any confidence. You may need, at this point, to seek direct help, like a friend or local computer shop.

Good Luck
My System SpecsSystem Spec
06 May 2012   #5

 

Just wondering, do you have access to another computer allowing you to downlad and burn the necessary programs to a cd. Then install them using safe mode.

Still Learning, Learning Still
My System SpecsSystem Spec
06 May 2012   #6

Windows 7
 
 

Quote   Quote: Originally Posted by curtiswardwell View Post
Just wondering, do you have access to another computer allowing you to downlad and burn the necessary programs to a cd. Then install them using safe mode.

Still Learning, Learning Still
Unfortunatley i dont have another computer only one, oh and i think im going to what with what Sir George said.
Thanks anyway
My System SpecsSystem Spec
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 Help How do i keep my desktop from going so slow




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