Solved icons dissapear on some sort of random basis

ChrisKlein

New member
Hi all,

Iam running a Win7 Home Premium 32bit and since 2 days all file/image Thumbnails and some of the folder icons dissapear on some sort of random basis and its driving me nuts as every attempt to fix this failed until now. So I registered here as some sort of last hope. Ive read a lot on the net about the thumbnail problem which seems to plague Win7 however my problem seems to be even more annoying....
Here is what I have done so far
-I run a scandisk which turned out all ok
-Virus/Malware check with Avira/Malwarebytes/Microsoft Malware Removal Tool/RootkitTDSS Killer -------all negative
-I have thumbnails enabled in any possible option window
-While unable to delete the thumbcaches_32 to 1024 in the AppData/Local/Microsoft/Windows/Explorer I renamed them all as ".....Old" promting Windows to create new ones
-I deprived ALL users and SYSTEM of access to delete files and subfiles in AppData/Local/Microsoft/Windows/Explorer to avoid Win7 to reset or delete the thumnbs
-System restore which promted a message that it failed
-Installed a Registry Backup from before the problem started but it didnt help at all

Nothing seems to work..Iam really deeply frustrated...
In order to illustrate the problem I add some screens...
Btw...Its doesnt make a difference if switching between small,medium or big icons but the list view would display the default filetype icons.
After a system reboot all icons and thumbs are initially displayed correctly but after a while they are all gone...DESKTOP SEEMS UNAFFECTED BY THIS CAUSE ALL SHORTCUTS AND ICONS ARE DISPLAYED
RANDOM FOLDER CONTAINING SOME FOLDERS AND JPEGS
Folder.jpg

AFTER A WHILE THE SAME FOLDER LOOKS LIKE THAT.NO FOLDER ICON,NO THUMBNAIL,NEITHER A FILE ICON...THE FILES LITERALLY BECAME INVISIBLE BUT CAN BE OPEND WHILE TEXTFILES A SHOWN WITH A SHEET OF PAPER
Folder2.jpg

CONTROL PANEL
System2.jpg

AFTER A WHILE ALL ICONS ARE GONE
System.jpg

HERE MY USER FOLDER...EVEN ICONS ON THE TASKBAR ARE MISSING WHILE SOME FOLDER ICONS ARE DISPLAYED AND OTHERS NOT.
THIS ISSUE KEEPS COMING AND GOING DURING A SESSION SO ICONS MAY REAPPEAR AND GO AGAIN AFTER A WHILE
User.jpg

UNAFFECTED DESKTOP EVEN CORRECTLY DISPLAYING IMAGE THUMBNAILS
Desktop.jpg


I use CClenaer every once in a while but when performing registry cleans I never allow it to clean keys which I dont now. So I only use it to remove leftover keys from uninstalled software and alike.
Did anybody ever came across the same problem or has a founded idea what might causing this ?

EDIT:
I found that if I go to MyPC via search command and click on the empty space (without icons) Win7 generates icons and thumbs but this only lasts for seconds and they dissapear again...what da heck is going on with Win7 ?..How can it reset the thumbs when I denied all access to that folder ? And how do the system icons dissapear while the Desktop is all fine ?...
Computer.jpg

After refreshing all seems fine until open another window containing folders wiht thumbs
Computer2.jpg
 
Last edited:

My Computer

OS
Win7 Home Premium 32bit
Hello Chris !

I have tried to troubleshoot this issue a few times, but the results I got is not quite satisfactory. Still, I am asking you a few questions ...

  1. Is yours a desktop or a laptop ?
  2. What is it volume of the RAM ?
  3. If you disable thumbnail previews , what happens ? Are they still tend to vanish ?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Hello Chris !

I have tried to troubleshoot this issue a few times, but the results I got is not quite satisfactory. Still, I am asking you a few questions ...

  1. Is yours a desktop or a laptop ?
  2. What is it volume of the RAM ?
  3. If you disable thumbnail previews , what happens ? Are they still tend to vanish ?

Hey Arc,

thnx for helping out...as for your questions

1. Its a Desktop PC
2. 4GB RAM...System freshly set up 8 months ago...
3. I will do this and see if the file extension icons vanish too

btw Installed a new GPU (GT430-1GB RAM) as somehow I thought It might be related to the graphics-card as since a while I was suffering from BOSDs with following reboot when playing games so the card was slow and caused the TDR delay but after installing the new GPU it just happend again and stuff vanished away.
This is so annoying...

I will proceed with 3. and report back within 24 hours


.
 

My Computer

OS
Win7 Home Premium 32bit
Hello Chris :)

Really it is very annoying. But most probably it is not related to GPU, but related with the generation of thumbnails by windows.

If thumbnail preview is off, and it is able to show up the icons, not the previews, it is a comparatively better state. Let us know what happens there.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Hello Chris :)

Really it is very annoying. But most probably it is not related to GPU, but related with the generation of thumbnails by windows.

If thumbnail preview is off, and it is able to show up the icons, not the previews, it is a comparatively better state. Let us know what happens there.

I disabled thumbnails and checked the box for showing fielextension icons...they vanish the same way...except for those located on the desktop...
I add a screen...the files seen here are jped,bmp,png,gif and so on but instead showing the fileextension icon they show the default txt icon...but as well the taskbar on the left vanished except for 2 entrys...Iam really confused...it doesnt makes any sense...especially cause after booting the system everything is alright..

I add a screen
Thumbsdisabled.jpg
 

My Computer

OS
Win7 Home Premium 32bit
Hello Chris.

Very unfortunately, i cannot suggest you anything other than a repair install. I guess this is the only way to fix it.

Sorry mate, for suggesting the last resort, but practically there is no other way.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
you cannot reinstall or repair install using those recovery disks; but you can do a factory restore using those. Actually factory restore is as good as a new installation.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Actually factory restore is as good as a new installation.
I could live with having to reinstall all programs but does Factory Restore erase all data,video,musci and stuff by formatting the HD?
 

My Computer

OS
Win7 Home Premium 32bit
Actually factory restore is as good as a new installation.
I could live with having to reinstall all programs but does Factory Restore erase all data,video,musci and stuff by formatting the HD?
That is why a repair install was suggested. As you have a windows activation key, you can download the windows 7 iso from the digital river , the version should be the same.

Before performing the repair install, read the tutorial thoroughly at first.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Before you go through a whole repair install, try launching an elevated command prompt and running "sfc /scannow" to see if it finds any corrupted core Windows files. It could be as simple as some corrupt files that it can fix.

Have you installed any themes, theme modifiers, or windows component modifiers on your machine?
 

My Computer

OS
XP / Win7 x64 Pro
CPU
Intel Quad-Core Q9450 @ 3.2GHz
Motherboard
Asus P5-E
Memory
2x2GB GSkill DDR2
Graphics Card(s)
NVIDIA GeForce 8600 GTS (EVGA)
Monitor(s) Displays
Dell 2408WFP
Screen Resolution
1920x1200
Before you go through a whole repair install, try launching an elevated command prompt and running "sfc /scannow" to see if it finds any corrupted core Windows files. It could be as simple as some corrupt files that it can fix.
might worth a try,does it? Ill do that straight away

Have you installed any themes, theme modifiers, or windows component modifiers on your machine?
no..nothing..I always maintain my OS as vanilla as a fresh baby ass


That is why a repair install was suggested. As you have a windows activation key, you can download the windows 7 iso from the digital river , the version should be the same.

Before performing the repair install, read the tutorial thoroughly at first.
ah..ok...that sounds better now :)...one last question if you dont mind...could there be a language issue as my win7 is a german version ?
 

My Computer

OS
Win7 Home Premium 32bit

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Chris,
Language will make not difference.

What can cause your problem is the use of one of those super-duper cleanup and speed up your computer programs.

Think back--When did this problem begin to appear? Here the idea is that when you first started using your computer, before you ever installed any software then your system was working. This means you have, either directly or indirectly, caused this problem.

With all of the "corrective measures' that you took, I'm not surprised that you have problems.

Let's see if we can get you back a working system without having to do a factory restore.

Win 7 automatically, without you doing anything, creates System Restore Points.

The idea now is to choose a restore point before this problem started appearing and see if the problem can easily be fixed.

As stated, you have System Restore Points UNLESS you have used a super-duper cleanup,speedup your computer program that did you the "favor" of deleting them.

Here is how to restore using a System Restore Point:

RESTORE TO A PREVIOUS SYSTEM RESTORE POINT
1) WIN | type SYSTEM RESTORE | ENTER | NEXT
| Choose a different restore point radio button | NEXT
2) Show more restore points checkbox (lower left)
3) Highlight the desired restore point
4) Scan for affected programs (lower right)make a note of affected programs
5) CLOSE | NEXT | FINISH


WIN = key with the wavy Microsoft flag on top.
==============================================
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
you cannot reinstall or repair install using those recovery disks;
Turns out that you can :D
However this highly depends on the manufacturer of the PC.
The german MEDION AG delivers a so called "Recovery Disk" with Desktop PCs but the naming is misleading cause these discs are full fledged Win7 discs.
Once I figured this out it was just a question of throwing the disk in. I was even given the option of RepairInstall but I used the chance to make everything new and fresh...so I clicked Install instead.
An automatic backup of all my data was stored in WindowsOld and after 20 minutes I had a fresh Win7 Install...No hardware check, no serial and no activation hassle...everything automaticly activated while the PC was plugged into internet during install.
This was the quickest and most painless system restore/reinstall I ever witnessed.
Now I laugh about myself cause I thought this would going to be a pain in the ass as often in the past but as I say. It really depends on how customer friendly and restricitve the PC builder is and these germans are exemplary.
Anyway,thnx for bothering with this thing. It really turned out unfixable and it doesnt seem to be related to the registry as I reverted back to a registry file long before the problem started...
Win 7 automatically, without you doing anything, creates System Restore Points.
I stated clearly that I tried system restore but it gave an error on each of the existing restoration points and the action was never finished..so I reverted back to an older registry file but to no avail either...

anyway...fixed with complete reinstall
 

My Computer

OS
Win7 Home Premium 32bit
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