I can't get in my account


  1. dendz
    Posts : 1
    Windows 7 Home Edition, 32bit
       New #1

    I can't get in my account


    I was installing a patch so i could get the Personalization Panel on my Windows 7 Home Edition and had to restart my computer. When i was logging in my user account i typed my password and the screen just went black and then just brought me back to the start up screen where you pick a user. I share a computer with my sister and she couldn't log in her account either. I'm guessing there was probably some kind of virus or something but i'm not sure. What can i do?
      My Computer
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  3. Brink
    Posts : 72,052
    64-bit Windows 11 Pro for Workstations
       New #2

    Hello Dendz, and welcome to Seven Forums.

    If you had system protection turned on, then you could see if doing a system restore at boot using a restore point dated before you installed the patch may be able to undo and fix this for you.

    Hope this helps,
    Shawn
      My Computer
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