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#1
Huge problems installing iTunes on new laptop 64 bit
Hello all
I am having massive problems trying to install iTunes on my new laptop (Toshiba) which came preinstalled with Windows 7 Professional 64 bit. I've spent hours online today searching on forums trying to find a fix. I've tried disabling my Norton security software, taken off internet protection in IE, changed a couple of settings in IE's internet tools to lessen security. I have had a range of errors, from 'publisher not verified' to 'there was a problem with the iTunes installer', to just nothing happening.
Sometimes the setup.exe file downloads (if security settings are low) but won't install. Or it just won't download. At the moment I can download it but even though I click 'run' either nothing happens or I get the message about the installer not working. I have tried running it as administrator but nothing happens.
I have downloaded all Windows updates and tried again, and still the problems exist.
I tried downloading in Firefox too but same problems. I am at my wit's end. There seems to be massive problems for so many people with 64 bit, I am seriously considering taking the laptop back and exchanging it for one with 32 bit installed in the hope that may work.
If anyone can help me I'd be most grateful.
Thank you
Kat