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#1
Desktop icon problem, programs in start menu problem and more...
Hello guys,
For some reason my computer have some problem(s) that I don't know where it come from and how to solve it.
I got this problem for 3 days and I have tried to fix it but to no avail and i have pretty much lost hope, because I have some important documents for school etc. and videos, pictures that i dont want to lose it and I have a presentation over 3 weeks.....and I am regretting not having made a backup..>.<
Here are the issues:
When I try to log in on my computer I get a message that says:
"The group policy client service failed the logon, Access denied."
Then it log off and returned to the profile selection screen.
After that I tried to log in via "Safe mode" and it work without getting the message:
"The group policy client service failed the logon, Access denied."
But here comes my next problem. (Those problems is only on safe mode since I cant log in normally):
When I log in via Safe mode, my desktop icons are gone and my background is black. Also some of my programs in my startmenu are gone.
On my "computer" (windows+E or via the startmenu) some folders on the left panel are gone. When i right click and click on " show all folders" nothing happen.
See screenshot/link: ( I hope the screenshot is big enough...)
Things that I tried:
1. Chkdsk (doesnt find any problem)
2. SFC/scannow (found some corrupted files)
3. System restore (didn't help at all...)
My other problem is (also in safe mode):
In my profile: c:/users/eric (personal profile) I only got:
Appdata
Contacts
Desktop
ntuser
Here is the screenshot of it:
http://imageshack.us/photo/my-images/38/86959947.png
But what is causing this problems? is it the userprofile or??
Well I will not try to fix my computer now, that if i do something wrong that all my files are deleted (videos, pictures, documents and files that were on my desktop). Unless there is a solution =/.
Or is there is a way for me to extract my videos, pictures and documents to my external hdd and then reinstall windows7??
Last edited by rocketeric; 18 May 2012 at 16:58. Reason: embedded image