win 7 x64 won't shutdown after windows update - Windows 7 Help Forums
Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: win 7 x64 won't shutdown after windows update

19 May 2012   #1

win 7 Ultimate x64
win 7 x64 won't shutdown after windows update

Hi all. I have a desktop pc with win 7 x64. But it won't shutdown after a window update from Microsoft. This has been going on for about a month now. I have searched everywhere I know of with no success to a null the issue.
When I go to start and press shutdown it will go to the shutdown screen and the little white round circle is spinning but will just sit there for EVER! I have to hold my power button in for 5 seconds, then it will shut off. BUT then to start up it says that windows didn't shut down correctly and will do a scan check if I let it (which I have several times).
I'm concerned because some caching files and some others have been corrupt until I let it run the scan check then it will be ok. I need my pc.
I have tried clean boot, in safe mode, everything, still it will not shut down unless I hold the button in for 5 seconds. I have a dual boot system with win xp that I play a game on. That os will shut down correctly. Can anyone offer some help?
thank you

My System SpecsSystem Spec
19 May 2012   #2
Microsoft MVP


Work through these Troubleshooting Steps for Windows 7 in particular testing the System files, then running a Repair Install. It may be necessary to Clean Reinstall or run Factory Recovery.
My System SpecsSystem Spec

 win 7 x64 won't shutdown after windows update

Thread Tools

Similar help and support threads for2: win 7 x64 won't shutdown after windows update
Thread Forum
Solved Update cycles on shutdown Windows Updates & Activation
Solved Win 7 will not shutdown after update, cannot use Sys Restore. BSOD Help and Support
Windows shutdown to install update while using Windows Easy Transfer General Discussion
Windows hangs at shutdown screen and wont restart after win update Windows Updates & Activation
Endless Update Attempts On PC Shutdown Windows Updates & Activation
Update repeating with each shutdown Windows Updates & Activation
Stuck during shutdown update General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:14.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App