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Windows 7: Microsoft Security Essentials and other programs stalled frequently.

21 May 2012   #11
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Windows Defender and Windows Defender Offline are two different animals, which people find confusing because of Microsoft's silly brand naming.

Windows Defender is turned off when you install Microsoft Security Essentials.

Windows Defender Offline has taken the place of the Standalone System Sweeper and is run from boot via a CD or USB drive.


My System SpecsSystem Spec
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21 May 2012   #12
dnzrx

Windows 7 64-bit
 
 

But my concern is that the Windows Defender Offline is stalling, even though it is not Windows Security Essentials.

Listen, I could do all of these scans if I have enough time. But I am busy right now and every hour wasted is bad for me.
My System SpecsSystem Spec
21 May 2012   #13
dnzrx

Windows 7 64-bit
 
 

Yep, the Windows Defender Offline is stalling for over 30 minutes.

Can I say that the thing is completely frozen, or what?
My System SpecsSystem Spec
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21 May 2012   #14
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

If you choose the full scan it can take up to eight hours to complete, so all you can do is turn it off or let it run.

Your choice.
My System SpecsSystem Spec
21 May 2012   #15
dnzrx

Windows 7 64-bit
 
 

Here is the deal:

I canceled the scan because it stalled for over an hour without progress. Then, I open up Microsoft Security essentials and commenced a full scan.

Sure enough, it froze on a specific file:

C:\Program Files\Motorola\Bluetooth\Drivers\Win64\btmusb.sys

every single time.

Is there something about this file that will make MSE freeze?
My System SpecsSystem Spec
21 May 2012   #16
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

I don't know, but it may be worthwhile checking BT's support site to see if there are any updated drivers for your Bluetooth device.

Failing that you could uninstall the device (I take it it's a bluetooth phone?), and then see if the scan freezes.
My System SpecsSystem Spec
21 May 2012   #17
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

You must let Windows Defender Offline run until it finishes.

Depending upon the size of your hard disk, then WDO can take 8 hours, although normally much less than that.

We would all like for our computers to run faster and but sometimes we must be patient ( I started doing this when half a day for a program compile was not unusual.).

karl
My System SpecsSystem Spec
22 May 2012   #18
dnzrx

Windows 7 64-bit
 
 

Well, the problem with stalling Anti-Virus is gone now, along with all of the massive slowdowns.

MSE finally completed a full scan today.

I'm not sure what I did to solve the problems, but I uninstalled many programs (and games to help me focus on the exams this week), re-installed MSE a couple of times, and performed a something that was supposed to allow "Windows to check the disks for consistency" with a "DSK CHK" or something.

What was the problem that I just fixed?
My System SpecsSystem Spec
23 May 2012   #19
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

chkdsk checks the file system on the disk and marks bad areas of the disk as bad so that they aren't used again. That's a very brief overview. As always, Google is your friend.

In this case you can also WIN + F1 key combo | type ChkDisk | hit ENTER
WIN = key with microsoft flag on top
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 Microsoft Security Essentials and other programs stalled frequently.




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