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Windows 7: Win 7 64Bit not going to sleep all the time.

25 May 2012   #21
HAVOC

Windows 7 Professional 64bit
 
 

I have a Microsoft wireless keyboard and mouse (Wireless Desktop 800). Would the little USB adapter thing for that cause an issue?


My System SpecsSystem Spec
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25 May 2012   #22
GRoston

Windows 7 x64
 
 

Havoc,

I do not know the answer to your question. I was simply trying to point you at some resources/approaches that have worked for me in the past. If yu truly suspect the keyboard, find a spare (not wireless) one, plug it in, remove the wireless one, and see what happens.
My System SpecsSystem Spec
25 May 2012   #23
HAVOC

Windows 7 Professional 64bit
 
 

Change to wired keyboard/mouse did nothing.
After a little poking aroung on google and looking in Device Manager I found that my errors are related to "Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3*

I'm going to search on my motherboard (EVGA) forum and see if I can locate something.
My System SpecsSystem Spec
.

25 May 2012   #24
Brds7t7

Windows 7 Pro 64-Bit, Windows 7 Ultimate 64-Bit, Windows 8.1 Pro 64-Bit
 
 

Hello HAVOC,

There are a couple of other things you could try. Make sure usb selective suspend in advanced power options is set to enable. Also look a link state power management. What is that set to?

What other devices do you have attached?
My System SpecsSystem Spec
25 May 2012   #25
HAVOC

Windows 7 Professional 64bit
 
 

I messed up a little. I downloaded what I thought were updated USB drivers. Totally messed up my nVidia display surround. Nothing I tried would fix it (Restore never works for me).

I did a clean install of the OS. Lets see if the problem is fixed or not.

Ran powercfg and had the same errors.

USB selective suspend is enabled. What's "link state power management"?
My System SpecsSystem Spec
26 May 2012   #26
HAVOC

Windows 7 Professional 64bit
 
 

Found link state power management. It's set to moderate power savings.

I canged the setting in BIOS from S1(POS) to S3(STR)

Now clicking on "Sleep" in the Shut down menu puts the computer to sleep. I also had "hibernate" in the menu but it's no longer there.
My System SpecsSystem Spec
26 May 2012   #27
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

For Hibernate to be listed in the Shut Down list
Hibernate must be enabled and Hybrid sleep must be disabled

Hibernate - Enable or Disable

You can disable Hybrid sleep in Power Options / Advanced settings
My System SpecsSystem Spec
26 May 2012   #28
Brds7t7

Windows 7 Pro 64-Bit, Windows 7 Ultimate 64-Bit, Windows 8.1 Pro 64-Bit
 
 

Link state power management is to do with how power is supplied to pci express cards. I have mine set to off.
My System SpecsSystem Spec
26 May 2012   #29
HAVOC

Windows 7 Professional 64bit
 
 

I changed a couple of settings in the BIOS and now the computer goes to sleep normally.
ACPI Suspend Type - S3(STR)
USB KB Wake-up from S3 - Enabled

These aren't the default settings. It would always sleep with the default settings but for some reason is doesn't anymore. I did have a weird shut-down a week and a half ago. Was using the comp and it just shut off. Can't remember but some kernel power error or something like that. Took a couple reboots for the computer to work again. Not sure if that had an effect on anything or not. I also changed the computer to sleep after 15 minutes instead of 30. 30 minutes is excessive.

Thanks to everyone for their help.
My System SpecsSystem Spec
26 May 2012   #30
HAVOC

Windows 7 Professional 64bit
 
 

Less errors, but it works so I'm happy.

Power Efficiency Diagnostics Report

Computer NameHD-PCScan Time2012-05-26T11:29:34ZScan Duration60 seconds System ManufacturerOEMSystem Product NameOEMBIOS Date08/25/2011BIOS Version6.00 PGOS Build7601Platform RolePlatformRoleDesktopPlugged IntrueProcess Count45Thread Count636Report GUID{139c1984-6667-4e49-b547-5f8d9aea0485}
Analysis Results

Errors

USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device NameUSB Root HubHost Controller IDPCI\VEN_8086&DEV_3A37Host Controller LocationPCI bus 0, device 26, function 0Device IDUSB\VID_8086&PID_3A37Port Path


USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device NameUSB Root HubHost Controller IDPCI\VEN_8086&DEV_3A3AHost Controller LocationPCI bus 0, device 29, function 7Device IDUSB\VID_8086&PID_3A3APort Path


USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device NameUSB Composite DeviceHost Controller IDPCI\VEN_8086&DEV_3A3AHost Controller LocationPCI bus 0, device 29, function 7Device IDUSB\VID_043D&PID_0142Port Path6


USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device NameUSB Composite DeviceHost Controller IDPCI\VEN_8086&DEV_3A37Host Controller LocationPCI bus 0, device 26, function 0Device IDUSB\VID_045E&PID_0745Port Path2


Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.



Warnings

Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.



Information

Platform Timer Resolution:Platform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units)156000


Power Policy:Active Power Plan
The current power plan in use
Plan Name OEM Balanced Plan GUID{381b4222-f694-41f0-9685-ff5bb260df2e}


Power Policy:Power Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
PersonalityBalanced


Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality ModeOptimize for Video Quality


System Availability Requests:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.



CPU Utilization:Processor utilization is low
The average processor utilization during the trace was very low. The system will consume less power when the average processor utilization is very low.
Average Utilization (%)0.13


Battery:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.



Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep SupportedfalseS2 Sleep SupportedfalseS3 Sleep SupportedtrueS4 Sleep Supportedtrue


Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0Index0Idle (C) State Count1Performance (P) State Count13Throttle (T) State Count0


Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0Index1Idle (C) State Count1Performance (P) State Count13Throttle (T) State Count0


Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0Index2Idle (C) State Count1Performance (P) State Count13Throttle (T) State Count0


Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0Index3Idle (C) State Count1Performance (P) State Count13Throttle (T) State Count0


Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0Index4Idle (C) State Count1Performance (P) State Count13Throttle (T) State Count0


Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0Index5Idle (C) State Count1Performance (P) State Count13Throttle (T) State Count0


Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0Index6Idle (C) State Count1Performance (P) State Count13Throttle (T) State Count0


Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0Index7Idle (C) State Count1Performance (P) State Count13Throttle (T) State Count0
My System SpecsSystem Spec
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 Win 7 64Bit not going to sleep all the time.




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