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Windows 7: Computer can't boot through safe mode or normal mode


24 May 2012   #1

windows 7 home premium 64 bit
 
 
Computer can't boot through safe mode or normal mode

Hello,

I seem to be having quite the problem on a computer of mine. After recently installing the directx sdk I am unable to logon through normal or safe mode. When I try to boot up normally, I log in but then the monitors go black but everything else seems to run. Pressing ctrl alt delete works and brings up the screen again but if I try to select task manager for example the screen goes black again. When I boot up through safe mode the computer restarts seconds after loading the windows logon screen. Any ideas on how to get into the computer. I'm pretty sure that uninstalling directx can solve my issues but I just can't get in.

Thanks


My System SpecsSystem Spec
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24 May 2012   #2

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Hello rtsrangel and welcome to Seven Forums.

If you created a System Repair Disc you can use it to boot your computer. Then you can access various System Recovery Options such as system restore. You could then restore your computer to an earlier date/time prior to when you installed the directx sdk.

System Repair Disc - Create

Or perhaps your computer manufacturer created a hidden recovery partition. You can usually access this partition by turning on your computer and immediately clicking the F8 key (top of keyboard.) Keep clicking until you see the Advanced Boot Options screen. From here you should be able to select Repair Your Computer.

System Recovery Options

Please post back if any of this helps or not.
My System SpecsSystem Spec
24 May 2012   #3

Microsoft Windows 8.1 Pro 64-bit
 
 

Hello rts, welcome to sevenforums!

Try to restore your computer using the system recovery options:
System Recovery Options
Then use Option two in this tutorial:
System Restore
- both tutorials by Brink

Try to repair your computer: SFC /SCANNOW : Run in Command Prompt at Boot - by Bare Foot Kid

System Recovery Options
- Use the other repair tools in the system recovery options if you are able, and the system still isn't working.

Edit - Crap I always seem to post second. Too slow!
My System SpecsSystem Spec
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 Computer can't boot through safe mode or normal mode




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