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Windows 7: Registry Entries Keeping Me From Installing Program

24 May 2012   #1

W7 Pro 32
Registry Entries Keeping Me From Installing Program

I have a fresh install of Windows 7 Pro 32 bit and all my software is installed and working well except for one. Following a problem with the initial install attempt, I'm trying to re-install LotusSuite 9.8.2 but the previous attempt seems to have resulted in some "Lotus" registry entries that now direct things to a non-existent "F" drive. When I try to re-install from the CD, it doesn't allow me the option of choosing the destination location. Instead, it automatically tries to install in this non-existent drive. I've opened RegEdit and searched and found many references to Lotus and to F:\Lotus.

How can I edit the registry to get rid of the F:\Lotus entries or change them to C:\ ? Or just get rid of all references to Lotus?

BTW, this software works perfectly on my Win 7 laptop.

My System SpecsSystem Spec

24 May 2012   #2

Windows 7 Ultimate x64, XP Mode, W8.1 Preview VM - 7 Pro x64 second remote tower

When finding the entries for F:\Lotus you can try changing those to C and then try running the installer again to see how it goes. Otherwise with the program uninstalled you would simply delete those entries and try another fresh install to see if that will run into the same non existant drive problem.

The IBM support page would be one place to refer to. IBM Support Portal: Troubleshoot
My System SpecsSystem Spec

 Registry Entries Keeping Me From Installing Program

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